November 18, 2022
Via: ChargedAs the UK heads into peak online shopping season, with both Black Friday and Christmas on the horizon, retailers are facing a double whammy of cost inflation and subdued consumer demand. This week, Google shared new market research findings to […]
October 12, 2021
Via: ChargedBlack Friday, Cyber Monday and Christmas could see retailers’ ecommerce systems collapse entirely as tech bosses warn there “simply aren’t enough quality engineers to keep up with the demand”. The spike in online traffic expected to hit ecommerce sites over […]
December 28, 2020
Via: RetailWireAfter-Christmas retail can be fun — even with a pandemic — as long as you stay focused on making money and minimizing returns instead of just giving profits away through aggressive promotions and discounts. Here are seven ways to grow […]
September 30, 2020
Via: RetailWireIt’s that time of year again when retailers set out their “help wanted” signs for new hires to assist in getting through the Christmas rush. This year, however, has been anything but typical for retailers, and that is true as […]
September 4, 2020
Via: RetailWireSome retailers may have eliminated hazard pay, but the threat of COVID-19 is far from over and frontline workers are feeling the pressure. Fifty-five percent of retail workers are feeling more stressed during the crisis, 60 percent report having higher […]
January 3, 2020
Via: Retail DiveAnalysts have been expecting plenty of discounts during the fourth quarter. Moody’s analysts warned in December that the six fewer selling days between Thanksgiving and Christmas could “exacerbate the promotional environment” for the period. They noted, as an example, that […]
Customer Engagement, Customer Experience, E-commerce, Retail Types
December 11, 2019
Via: Retail Info Systems NewsKohl’s is making last-minute shopping easy for customers by offering free, in-store pick up within two hours on most eligible purchases made on its website and mobile app through Christmas Eve, with most orders ready within one hour. In addition, […]
Customer Engagement, Customer Experience, News & Trends
November 18, 2019
Via: Retail DiveFourth quarter of 2019 is a make it or break it time for many retailers. This has been a record year for store closures. Credit Suisse recently said 7,600 stores have shut their doors — the highest in the index’s […]
November 7, 2019
Via: Retail DiveWhile Black Friday is still weeks away, several retailers have already begun rolling out holiday promotions in an attempt to make up for this year’s shortened shopping season. Target in October announced it would offer free shipping on “hundreds of […]
October 23, 2019
Via: Retail DiveDeloitte’s holiday report notes considerable opportunity to woo what it calls “high spenders” this holiday season. This group tends to be older, with 65% of the group older than 40. But they don’t only spend more — they also spend […]
October 26, 2018
Via: Retail DiveIt’s been another weird week in retail. Target will soon debut a cheese advent calendar for those who love brie more than chocolate, knockoff Halloween costumes are rising from the dead and Balenciaga is being sued by the Car Freshner […]
September 4, 2018
Via: Retail DiveBlack Friday through Christmas serves as a gantlet for retailers to run, a period that tests their ability to capture growing e-commerce sales. That increasingly depends on meeting shopper expectations for fulfillment, being transparent about holiday shipping and transacting on […]
December 22, 2017
Via: Retail DiveWe see weird things going on in retail year-round, but the holiday season seems to be particularly fertile ground for some of retail’s oddest efforts. From over-the-top Christmas catalogs and Thanksgiving dinner pants to Halloween costumes that went further than […]
December 20, 2017
Via: Retail DiveWith Christmas just days away, it’s a toss up whether online orders will be delivered in time. But with more consumers browsing and buying from the comfort of their smartphone or desktop — and a significant number of last-minute sales […]
December 15, 2017
Via: Retail DiveWalmart is gaining on Amazon. That might seem like an odd statement to make about a brick-and-mortar retail behemoth that rakes in almost four times more in retail sales than e-commerce leader Amazon. Here, though, the statement refers to online […]
Customer Engagement, Customer Experience
October 3, 2017
Via: Business WireWASHINGTON–(BUSINESS WIRE)–The National Retail Federation announced today that it expects holiday retail sales in November and December – excluding automobiles, gasoline and restaurants – to increase between 3.6 and 4 percent for a total of $678.75 billion to $682 billion, […]