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image credit: Phillip Pessar / Flickr

J. C. Penney narrows loss, but comp sales drop 6.6%

November 15, 2019

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Along with reporting its Q3 results on Friday, Penney unveiled its “plan for renewal,” which hinges on boosting customer traffic, centering merchandise around lifestyle, creating a compelling experience, cutting costs and building a “results-minded culture.”

Along with its turnaround plan, Penney is touting its re-formatted store in Hurst, Texas, which the company specifically describes as “NOT a prototype or store of the future,” but rather a “lab to inform actions as part of our broader strategy.”

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