Organized retail crime (ORC) continues to be a thorn in the side of merchants everywhere. In the latest high-profile example of retail theft, New York State officials indicted 12 people for stealing $12 million in merchandise from various major retailers and reselling the products on Amazon and eBay. Retail stores affected included Staples, Best Buy and Office Depot locations in NYC, as well as stores in 27 other U.S. states.
The RTP team discusses whether retailers and brands should consider partnering with major marketplaces such as Amazon and eBay to keep a better eye on what’s being resold on these sites, and whether they should allocate more of their budget toward in-store security and in-store/online loss prevention measures.
