Customer Engagement, Customer Experience
February 5, 2019
Via: Retail DiveVisuals are increasingly important for engaging consumers, especially as people are spending more time on their smartphones. As the Intent Lab research shows, visual search is closely linked to search engines and social media platforms where consumers are relying more […]
Customer Engagement, Customer Experience
April 29, 2016
Via: Retailing TodayRetailers who can get consumers to generate social and online content about them have a decided competitive edge. According to the new “CGC Index” from social marketing technology provider Bazaarvoice, consumer-generated content (CGC), or digital content that people create about […]
April 23, 2024
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