August 30, 2022
Via: ChargedNearly half, 47%, of consumers wouldn’t shop with an online retailer that charges for online returns, according to a new report from PPM platform ROI Hunter. The research reveals that price is still the most important influencing factor in online […]
August 30, 2022
Via: Retail TouchPointsConsumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category — from wearables to televisions and headphones to laptops. Unless a shopper knows exactly what they’re looking to buy, […]
August 29, 2022
Via: Independent RetailerApple recently announced its big move into Buy Now, Pay Later (BNPL). This new payment method will attract more purchases and allow customers to spread costs over several payments interest free, but buying now and paying later also attracts fraudsters […]
August 19, 2022
Via: Lightspeed POSIf you’ve always dreamed of running your own store, but don’t know where to begin, buying an existing business may be the perfect solution for you. Purchasing a turn-key business means everything is already in place and you can focus […]
August 19, 2022
Via: ChargedOnline retail sales boosted the retail sector’s performance in July despite the cost-of-living crisis hitting consumers’ wallets. Retail sales volumes rose by 0.3% in July 2022 following a fall of 0.2% in June 2022 and are now 2.3% above their […]
Customer Engagement, Customer Experience
August 2, 2022
Via: Independent RetailerNo matter the retail category, customers’ expectations for seamless experiences is greater than ever. According to Harvard Business Review, prior to COVID, the majority of retail shoppers (73%) were utilizing a multitude of digital and physical retail touchpoints during their […]
July 29, 2022
Via: ChargedAmazon has reported strong revenue and guidance, reassuring Wall Street with an upbeat forecast for the remainder of the year. The company’s shares rose over 10% in after-hours trading after the company reined in costs and benefitted from an increased […]
July 26, 2022
Via: Independent RetailerWith ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Especially with inflation and supply chain challenges continuing to disrupt the industry, small businesses […]
Customer Engagement, Customer Experience
July 18, 2022
Via: Retail DiveDeveloping an emotional connection is now essential as brands look for innovative ways to establish long-term relationships with consumers. This is especially true for retail brands that compete with the low overhead and convenience of a dominant ecommerce industry. As […]
July 14, 2022
Via: ChargedAmazon has said it will refrain from using sellers’ data for its own retail business and offer concessions to end an investigation an antitrust investigation, according to EU regulators. The US ecommerce behemoth also said it would treat its marketplace […]
July 12, 2022
Via: ChargedNew research from FTI Consulting predicts that ecommerce sales will hit $1 trillion by Q3 this year, twice the number of 2018. Ecommerce sales were boosted by the pandemic and what the FTI described as “four quarters of hyper-growth” However, […]
July 8, 2022
Via: ChargedUK ecommerce and online grocery shopping has sharply declined in 2022, according to a new study by digital intelligence platform Similarweb. The research reveals that the online retail market has taken a hit in 2022, hinting that the cost of […]
E-payment & Data Security, Tech
June 27, 2022
Via: ChargedNew research from payment provider Mollie has found that a lack of payment options means that nine in 10 consumers abandon payments. Mollie‘s survey of 1,000 UK consumers asked participants about their shopping habits and experiences – it was revealed […]
June 22, 2022
Via: ChargedShopify has announced a new piece of software for its platform specifically for B2B merchants. The new platform is available to Shopify Plus merchants directly in the Shopify admin, which is the same back office used to manage DTC stores. […]
June 20, 2022
Via: ChargedWalmart has launched a TV shopping partnership with Roku to help “make TV streaming the next ecommerce shopping destination.” The two companies have inked a deal that will make Walmart the exclusive retailer allowing streaming viewers to purchase products fulfilled […]
June 17, 2022
Via: ChargedCheckout-free shopping is undergoing a boom as the physical retail landscape shifts. according to research from RBR. The number of stores across the world using checkout-free technology increased by three during 2021 to over 250. In the majority of these […]
June 7, 2022
Via: Retail TouchPointsnfinite, a SaaS platform that that enables 3D-based ecommerce merchandising, has raised $100 million in Series B funding, led by global software investor Insight Partners with participation from existing investor USVP (U.S. Venture Partners). As marketing teams explore the future […]
E-payment & Data Security, Tech
June 6, 2022
Via: ChargedEtsy has launched a new purchase protection program, designed to safeguard both buyers and sellers. Under the current rules, buyers have limited options if something goes wrong with their purchase. Typically, Etsy will direct a buyer back to the seller […]
June 2, 2022
Via: Lightspeed POSThere are more than one billion worldwide Instagram users. And 90% of them follow at least one business profile. So, if you’re a small business looking to build brand awareness through social media, it’s worthwhile to create a profile for […]
May 31, 2022
Via: ChargedClearpay (which is referred to Afterpay outside the EU) has announced it is making its in-store payment functionality available to small and medium sized businesses (SMBs) across the UK’s high streets. By offering instalment payments in store, Clearpay is supporting […]