October 31, 2023
Via: SCMR EditorialThe challenge of figuring out reverse logistics is much like unwinding yarn. Where do you start? And then, what does it take to avoid getting all tangled up later on? With returns, none of this is easy. Some put extra […]
October 30, 2023
Via: RIS NewsCrocs has initiated a retail takeback pilot program, aimed at enhancing its sustainability and circular economy efforts. The program encourages shoppers to bring their old Crocs shoes to select stores in ten states across the country, regardless of their condition. […]
E-payment & Data Security, Tech
October 26, 2023
Via: Retail TouchPointsUPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. The deal is expected to close in the fourth quarter of this year. Happy Returns offers box-free, label-free returns for more than 800 merchant partners […]
October 25, 2023
Via: RIS NewsNational Store Walk Month, an initiative conceived by the Retail Industry Leaders Association (RILA) and the National District Attorneys Association (NDAA), launched in September with the goal of forging an unprecedented partnership between local prosecutors and community retailers. Throughout September, […]
October 24, 2023
Via: RetailWireWith seemingly endless reports coming in about retail shrink each day, it feels like theft is out of control in America. Some of these recent reports include: Home Depot tracking down a crime ring San Francisco PD launching blitz operations […]
October 20, 2023
Via: Retail TouchPointsFor almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain […]
October 19, 2023
Via: Retail DiveAs holiday shopping ramps up, Etsy is promising to deliver gifts on time this season through its Purchase Protection program, while expanding protections it offers to sellers as well. The company covering the cost of refunds for sellers, helping to […]
October 12, 2023
Via: RetailWireIn February, Amazon hiked the minimum purchase Amazon Prime members have to make for free grocery deliveries from $35 to $150. Last week, the threshold was lowered to $100. Amazon said in a press release, “We’re always looking for ways […]
October 11, 2023
Via: Retail TouchPointsSaks Fifth Avenue has partnered with LVMH Group’s Christian Dior to create Dior’s Carousel of Dreams at Saks, a holiday program that includes a Dior Pop-Up on Saks.com selling exclusive Dior merchandise. The online store, which will be open Nov. […]
October 10, 2023
Via: RetailWireOn Sept. 20, Walmart opened its first-ever Pet Services center in Dallas, Georgia, in a pre-existing Walmart store. According to Walmart’s announcement, “The new center will offer a variety of pet services, including veterinary care and grooming, in a dedicated […]
October 9, 2023
Via: RetailWireReuters reports that Macy’s plans to hire at least 38,000 employees for the 2023 holiday season, but this number is lower than last year’s hiring force, which was estimated at 41,000, and lower still than the 76,000 workers hired in […]
October 9, 2023
Via: Retail DiveThe global supply chain, a vital artery of our interconnected world, continues to face unrelenting challenges in 2024. From pandemic-induced uncertainties like labor disruptions to extreme weather events, the obstacles facing those in the supply chain have been ongoing, and […]
October 6, 2023
Via: Retail TouchPointsWith the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) […]
Customer Engagement, Customer Experience
October 4, 2023
Via: Retail TouchPointsWhether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. From strawberries and cream sales soaring during Wimbledon to the switch from […]
October 4, 2023
Via: Retail TouchPointsUber has introduced a package return service that provides consumers with live tracking within the Uber app. With this extension of the Uber Connect service, couriers will pick up prepaid, sealed packages — up to five at a time — […]
September 26, 2023
Via: Retail DiveThe parcel market is tilting in shippers’ favor amid soft delivery demand, giving them an opening to secure new carrier contracts at better rates. As UPS looks to attract more volume after weathering losses during union negotiations, Rent the Runway […]
September 25, 2023
Via: Retail TouchPointsJust as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This […]
September 25, 2023
Via: RetailWireThere’s no preserved food here; instead, pickleball is a paddle sport played on a small court that combines aspects of tennis, Ping-Pong, and badminton. Invented by three dads in 1965 on Bainbridge Island near Seattle, Washington, the first pickleball court […]
September 25, 2023
Via: Retail DiveAfter years of concern about supply chain disruptions and delivery delays, supply chain leaders are changing their priorities. Concerns have shifted toward escalating order accuracy, pricing and labor issues like shortages, turnover and retention. Given the rising costs of labor, […]
September 22, 2023
Via: RetailWireIn Chicago, Mayor Brandon Johnson is conducting a feasibility study to determine whether the city could open a municipally owned grocery store in an underserved neighborhood on the South or West side. At least six grocery stores, including four Walmart […]