As holiday shopping ramps up, Etsy is promising to deliver gifts on time this season through its Purchase Protection program, while expanding protections it offers to sellers as well.
The company covering the cost of refunds for sellers, helping to ensure they keep their earnings. Last year, the company announced it would invest at least $25 million each year to cover the cost of these refunds up to $250. The policy guarantees customers will receive a full refund if an item that doesn’t match its description, arrives damaged or never arrives.
