Top

FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

Omnichannel fulfillment obstacles don’t have to hold you back

Parisian charm: 4 examples of the best in-store tech in Paris

How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023

Card payments soared to 90% of retail transactions in 2021

Tag: brick-and-mortar experience

Customer Engagement, Customer Experience

The Modern Shopping Experience Must Change

September 24, 2016

Via: The Retail TouchPoints Blog

As major retailers continue struggling to profit from their brick-and-mortar stores and malls are forced to close their doors, it is becoming increasingly obvious that the modern shopping experience is in dire need of change. Many stores have responded by […]