Even if the social distancing and vaccination campaigns that marked the early pandemic have largely faded, some 2020 shifts — namely, what kinds of packaging and envelopes brought online purchases to American doorsteps — are sticking around.
A 2022 report from the U.S. Census Bureau found that the value of e-commerce sales rose 43% in 2020. In that year, and in 2021, the number of packages moving through shipment systems had a compound growth rate hovering above 20%, said Jon Moss, a managing director and partner at L.E.K. Consulting. “That’s a huge surge in relative growth of parcels.”
