Retailers are increasing their usage of “smart robots” throughout their supply chains in the wake of labour shortages dogging the industry, according to a new report.
Gartner, the technology research and advisory specialist, says that “labour shortages and minimum wage increases” are driving “continued retailer interest and investment in smart robots” this year.
In its Market Guide for Smart Robots in Retail report, Gartner predicts that over the coming year pilots and implementations of smart robots in both physical stores and throughout retail warehouses will persist, driving “significant attention and interest from both retailers and consumers alike”.
