When it comes to trends to watch, it never fails — there are many buzzwords that seem to pop up year after year. However, as a retailer, if you’re not setting your sights on things such as supply chain, customer experience, or omnichannel, then your business will not withstand the ebb and flow that is retail.
Undoubtedly, the retail industry is more dynamic than ever, and does much more than drive the economy. It is one of the most critical ways that the population as a whole has begun to interact, consume, and exchange value.
