Social media for retail is a key component in today’s industry, whether you’re a brick-and-mortar business with an e-commerce site or an e-commerce site without a physical location. Shoppers are getting more detective-like in their search for a company that meets their criteria and expectations.
According to mdf commerce’s report titled, 10 Trends Changing Omnichannel Retailing in 2021, more than 60% of firms have already implemented social ecommerce features.
