When I was working with a franchise startup, we were seeking a POS system that could grow with us. The winner had multiple reporting capabilities.
Our thought was, the more information, the more reporting a franchisee could do to thoroughlyunderstand what was happening in their business.
When we rolled the system out to new franchisees, many were overwhelmed with the 500+ possible reports. They never went into the system to get the data they needed, they just called corporate.
