Tag: featured

March 5, 2024

In the last few years, point of purchase has emerged as a sweet spot for effective marketing. These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to […]

March 4, 2024

Whole Foods Market is opening a small-format store dubbed Whole Foods Market Daily Shop in NYC this year, with plans to expand the store concept. Ranging from 7,000-14,000 square feet, the quick-shop stores are about a quarter to half the […]

February 28, 2024

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority (88%) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these […]

February 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital […]

February 27, 2024

The unit economics surrounding Walmart’s last-mile delivery operations have improved as it grows its online shopper base and, consequently, order volume from its stores. Store-fulfilled delivery sales jumped 50% in Q4, with the company reaching a $2 billion monthly run […]

February 26, 2024

In the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep […]

February 26, 2024

Surprise shipping fees, lengthy delivery, security concerns, and a cumbersome checkout process are just some of the long list of reasons for online cart abandonment. Statista reports that online cart abandonment has been climbing steadily since 2014, reaching 70% in […]

February 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for […]

February 21, 2024

With more consumers embracing digital wallets, mobile apps, online ordering, and delivery services, the way businesses drive customer loyalty is shifting. Today’s enterprises emphasize delighting customers by connecting experiences across devices and channels — meeting consumers when and where they […]

February 21, 2024

The NY Fed previously deemed consumers using BNPL as more likely to be “financially fragile,” noting in a September report that they have credit scores below 620, have been delinquent on a loan or have been rejected for a credit […]

February 19, 2024

There are certainly some brands that are deeply embedded with their retail partners, developing exclusive products in partnership and engaging in cooperative marketing. But given the vast number of retail vendors out there, I would submit that the number of […]

February 19, 2024

Last year was an uncertain one. Though many of the economic indicators were excellent, including the low unemployment numbers and strong GDP growth, there was a lot of uncertainty in the market throughout the year. In the martech ecosystem, publishers […]

February 14, 2024

It’s been more than four years since mall operator Simon launched its ecommerce joint venture with Rue Gilt Groupe, and the Shop Premium Outlets (SPO) marketplace is going strong. The site, aimed at bringing off-price inventory from Simon’s malls online, […]

February 14, 2024

U.S. retailers expect import growth through the first half of 2024 despite continued delays at the Suez Canal and terrorist attacks on ships in the Red Seas, according to the Global Port Tracker report released by the National Retail Federation […]

February 14, 2024

In recent years, the once-thriving greeting card industry has faced a major decline. Sales have dwindled, and retailers are scaling back on shelf space. Once prominent retailers like Hallmark have been forced to close multiple store locations over the last […]

February 13, 2024

After years of decline, ContextLogic has sold its discount shopping app Wish for approximately $173 million in cash to Qoo10, an ecommerce platform that operates localized online marketplaces throughout Asia. Qoo10 is headquartered in Singapore and operates marketplaces in Singapore, […]

February 13, 2024

The history of customer service dates to nearly the beginning of time, back to when merchants of the ancient civilizations in Rome and Greece worked to satisfy their customers. It has evolved since then, but until the COVID-19 pandemic disrupted […]

February 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. As a result, as the science […]

February 7, 2024

Attacks on vessels by Yemen’s Houthi rebels in the Red Sea have disrupted international trade, threatening price hikes and shipment delays. Many importers are revisiting coping strategies tapped during the pandemic. The Suez Canal is the main route for shipping […]

February 6, 2024

Valentine’s Day sales are being predicted, and while some believe consumer spending will fall flat, the National Retail Federation’s (NRF) data concludes that nearly $14.2 billion of total spending on significant others is expected this year. The NRF and Prosper […]