March 26, 2024
Via: RetailWireDoorDash, the local delivery commerce platform, has revealed new alliances with Sally Beauty and M·A·C Cosmetics, alongside an enhanced collaboration with Sephora. This move expands the array of beauty products available for on-demand delivery, bringing convenience straight to consumers’ doorsteps. […]
January 29, 2024
Via: RIS NewsUSA Today conducted a keyword analysis (from November 20 – 28, 2023) of more than three million Glassdoor reviews of 500 large employers in 25 industries to see where pay came up the most frequently, along with the commentaries on […]
January 29, 2024
Via: RetailWireGrocery supermarkets and farmers markets have had a unique relationship, and while most consumers regularly shop at a grocery retailer, there are many benefits to shopping at local farmers markets. As reported by The Progressive Grocer, “Grocery stores remain the […]
January 25, 2024
Via: Retail TouchPointsIf data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result […]
January 22, 2024
Via: LightspeedSo, your retail business is successful. You’ve reached a place where your company is stable and profitable. With things going well, you might be asking yourself how you can take your business to the next level. If so, then you’re […]
January 19, 2024
Via: RetailWireAt a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]
January 19, 2024
Via: Retail TouchPointsThe rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every […]
E-payment & Data Security, Tech
January 16, 2024
Via: LightspeedData is the new currency—this has been one of the most popular corporate maxims in the last few years. It’s true data has allowed businesses to offer personalized services, but it has also exposed a fatal flaw. When you consider […]
Customer Engagement, Customer Experience
January 12, 2024
Via: Retail TouchPointsAs 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Here […]
January 12, 2024
Via: RetailWireA global survey from the IBM Institute for Business Value found that only 9% of consumers are content with in-store shopping, and only 14% are content with online shopping. Emerging shopping technologies were found to not be living up to […]
January 11, 2024
Via: Retail DiveThe Dallas-Fort Worth metroplex is becoming a hotspot for Walmart’s growing drone delivery ambitions. The company launched drone services there with DroneUp in 2022, and last August it debuted its delivery offering with Wing in two area cities, reaching 60,000 […]
January 10, 2024
Via: Retail TouchPointsThere’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute, “Inventory shrinkage occurs when the number of products in stock are fewer than […]
January 3, 2024
Via: Retail TouchPointsLong viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of […]
January 3, 2024
Via: RIS NewsWhen it comes to trends to watch, it never fails — there are many buzzwords that seem to pop up year after year. However, as a retailer, if you’re not setting your sights on things such as supply chain, customer […]
December 29, 2023
Via: Retail TouchPointsThe humble sneaker has long been a staple item in closets everywhere for consumers of all ages. The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic, continuing to favor […]
December 28, 2023
Via: Retail TouchPointsThe Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP […]
December 28, 2023
Via: SCMR EditorialThe past three years have afforded supply chain professionals power within the executive ranks they have never enjoyed. Disruptions, materials shortages, and constant change have elevated the supply chain profession to heights it has never achieved, with seats inside boardrooms […]
December 28, 2023
Via: Retail DiveGiven the costliness of implementing same-day delivery and shipping, and consumers’ lukewarm feelings on it, the investment may not be worth it for some retailers, according to Forrester. A more cost-effective way to provide products quickly is buy online, pick […]
December 26, 2023
Via: RIS NewsA two-week delivery window used to be the norm, while next-day delivery was a premium service. Today, if a package isn’t on the customer’s doorstep within a day or two, they’ve already fired off an angry tweet. This is mostly […]
December 21, 2023
Via: Retail TouchPointsIt’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the […]