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Tag: e-commerce


Retail Trends

4 types of holiday shoppers marketers need to reach

October 13, 2017

Via: Retail Dive

The holiday shopping season is both the most magical and maddening time of year for consumers. Some shoppers love the hustle and bustle of the mall during the holiday season — the halls decorated with garlands and lights, the various […]


E-payment & Data Security, Retail Trends, Tech

Walmart focused on digital, dials back store growth

October 11, 2017

Via: Retail Dive

Walmart, the biggest retailer in the world that until last year, practically left its e-commerce operations to drift, is doing what many analysts love to see in an era when Amazon dominates headlines. Presentations at its investors day in Arkansas […]


Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]


Customer Engagement, Customer Experience, Retail Trends

Report: Online giant testing its own delivery service

October 5, 2017

Via: Chain Store Age

Amazon’s new program could give carriers like United Parcel Service and FedEx a run for their money. The online giant is experimenting with a program that rivals services handled by longtime partners UPS and FedEx. Specifically, it is dabbling in […]


Customer Engagement, Customer Experience, In-Store Media, Tech

Walmart goes live with Google voice ordering

October 5, 2017

Via: Retail Dive

Walmart and Google are both trying their best to beat Amazon, and to a great extent, it makes sense that they recently joined forces to do so: Walmart brings the inventory, the retail know-how and the customer base, while Google […]


In-Store Media, Retail Trends, Tech

Study: Shoppers want technology that transforms — not replaces — the store experience

October 4, 2017

Via: Chain Store Age

For many customers, the ideal digital “store of the future” will streamline payments and make it easier to pick up purchases. This was according to the “Consumer View,” a study from the National Retail Federation that tracks consumer awareness and […]


Retail Trends

Amazon private brands grew 90% over last year

October 3, 2017

Via: Retail Dive

AmazonBasics may be crushing other retailer’s private brands, but the Amazon Elements and Amazon Essentials lines aren’t far behind, along with its acquisition of Whole Foods 365 line. Many products are available only to Prime members, helping expand the value […]


Customer Engagement, Customer Experience, In-Store Media, Tech

Target expands new ‘Drive Up’ pickup program

October 3, 2017

Via: Retail Dive

In a blog post announcing the re-ignition of its curbside service, Target made a point of this iteration now being “built in-house by Target.” Just before ending its experiment with Curbside, the retailer had touted the scheme publicly as an […]


E-payment & Data Security, Tech

Voice, mobile and e-commerce to drive healthy holiday shopping season

September 28, 2017

Via: Retail Dive

Several organizations are predicting healthy holiday sales this year, thanks to a robust macroeconomic backdrop that has brought on “the most favorable [time] for consumer spending in the post- Great Recession era,” according to Retail Metrics president Ken Perkins. “The […]


Customer Experience, Loyalty Programs

Walmart revives JetCash for the holidays

September 26, 2017

Via: Retail Dive

With retailers announcing their holiday hiring schemes left and right, and holiday hiring expected to increase this year, J.C. Penney falls somewhere in the middle of the moves made by other major retailers. Target, for one, plans to increase seasonal […]