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Tag: e-commerce


E-commerce, Retail Types

Will Warehouse Construction Opposition Upend Online’s Growth?

March 1, 2024

Via: RetailWire

More local governments are restricting or outright banning new warehouses that may be required to support the next stage of e-commerce growth. Among the recent local uprisings, the Board of Trustees of the city of Deerfield, Illinois, in early February […]


Customer Engagement, Customer Experience

5 Ways Retailtainment is Reshaping OOH Advertising

February 28, 2024

Via: Retail TouchPoints

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority (88%) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these […]


Editorial

Power of Automation in the Retail Industry

February 27, 2024

Via: Mary Gamet

Global retail sales have never been better, according to Statista. Compared to the 26.4 trillion USD sales in 2021, they should reach approximately 32.8 trillion US dollars by 2026. It is a turbulent market where consumer preferences shift daily, and […]


News & Trends

Amazon Powers its Way Onto Dow Jones Industrial Average

February 21, 2024

Via: Retail TouchPoints

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been […]


News & Trends

BNPL popularity rises among ‘financially fragile’ consumers

February 21, 2024

Via: Retail Dive

The NY Fed previously deemed consumers using BNPL as more likely to be “financially fragile,” noting in a September report that they have credit scores below 620, have been delinquent on a loan or have been rejected for a credit […]


News & Trends

How to Create Real Retailer-Brand Loyalty

February 19, 2024

Via: SCMR Editorial

There are certainly some brands that are deeply embedded with their retail partners, developing exclusive products in partnership and engaging in cooperative marketing. But given the vast number of retail vendors out there, I would submit that the number of […]


News & Trends

During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

February 9, 2024

Via: Retail TouchPoints

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 billion in 2022, up from $93.9 billion in 2021 — and […]


News & Trends

Will AI Stores Without Employees Ever Become Mainstream?

February 8, 2024

Via: RetailWire

Retail is evolving. With technology and changing customer behaviors guiding the way, more businesses are shifting toward automated systems and AI stores. In fact, according to Retail Innovation Hub’s 2022 research, there was an 11% increase in brands using self-checkout […]


News & Trends

Talent Procurement Success is in the DNA

February 2, 2024

Via: SCMR Editorial

Supply chain disruptions, geopolitical pressures, and continually changing consumer demands are just a few of the challenges procurement professionals have faced in recent years. “Chief procurement officers (CPOs) who have successfully navigated uncertainty in recent years have become indispensable partners […]


News & Trends

How retail is shaping up in 2024

February 1, 2024

Via: Retail Dive

While some pandemic problems in retail have waned, with inventories leveling off and consumers returning to buying both in-stores and online, 2024 is not without its challenges. Consumers are feeling the impact of inflation, while retail C-suites continue to see […]


News & Trends

TikTok Tests Tool that Would Make All Content on the Platform Shoppable

January 30, 2024

Via: Retail TouchPoints

TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video […]


Customer Engagement, Customer Experience

7 Retailers With the Highest Customer Satisfaction 2024

January 30, 2024

Via: RIS News

Customer satisfaction in retail is making a comeback. To uncover which companies have the highest customer satisfaction, the American Customer Satisfaction Index (ACSI) interviewed 40,264 customers (chosen at random and contacted via email from January 2023 to December 2023). The […]


News & Trends

Study: Retail Industry Lands on Employees’ ‘Most Frustrated About Pay’ List

January 29, 2024

Via: RIS News

USA Today conducted a keyword analysis (from November 20 – 28, 2023) of more than three million Glassdoor reviews of 500 large employers in 25 industries to see where pay came up the most frequently, along with the commentaries on […]


FMCG products, Retail Types

How Can Grocery Stores and Farmers Markets Continue To Grow Together?

January 29, 2024

Via: RetailWire

Grocery supermarkets and farmers markets have had a unique relationship, and while most consumers regularly shop at a grocery retailer, there are many benefits to shopping at local farmers markets. As reported by The Progressive Grocer, “Grocery stores remain the […]


News & Trends

Most shoplifting is not organized retail crime: report

January 26, 2024

Via: Retail Dive

Unsurprisingly, shoplifting plummeted amid the lockdowns and social distancing protocols of the height of the pandemic. As customers have returned to stores, however, so have thieves. In 2019, the annual number of reported shoplifting incidents was 237.8 per 100,000 residents, […]


E-payment & Data Security, Tech

Why Backend Orchestration is the True Payment Experience Unlock

January 26, 2024

Via: Retail TouchPoints

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and […]


Retail Types, Stores

How An Indie Bike Shop Took Control of Inventory Management

January 24, 2024

Via: Lightspeed

Every retail business has inventory, but some stores are more complicated than others. And it can take a lot of trial and error before mastering inventory management systems. Consider the bike shop: in the sales department alone, there are all […]


FMCG products, Retail Types

5 Takeaways on Putting Generative AI To Work in Food Retail

January 24, 2024

Via: RIS News

The FMI Midwinter Executive Conference keynote session “Putting Generative AI to Work for Food Retail” brought industry leaders together to discuss the transformative impact of artificial intelligence (AI) in the grocery retail industry. Sponsored by Invafresh, Doug Baker, vice president, […]


Others, Tech

Take a quantum leap into intelligent retail experiences with AI

January 22, 2024

Via: Retail Dive

2024 and beyond will be about making AI adoption in retail as mainstream as possible and designing the strategies and guardrails around its adoption. Retail leaders are bullish about AI’s role in improving growth and profitability. According to Gartner, AI […]


Others, Tech

NRF Big Show: Where Will AI Be Most Transformative for Retail?

January 19, 2024

Via: RetailWire

At a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]