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Tag: e-commerce


News & Trends

Private brands hit record highs in unit and dollar share in first half of 2024

July 11, 2024

Via: Retail Dive

While national brands had four times the amount of total sales ($472 billion) of store brands ($121 billion) for the first half of the year, the Circana data indicates that private brands have roaring popularity. Store brands’ growth in units […]


Customer Experience, Loyalty Programs

Customers want rewards and exclusive perks from loyalty programs, survey finds

July 10, 2024

Via: Retail Dive

A well-crafted loyalty program can be a differentiator for brands looking to acquire — and keep — new customers. The study found that the top feature customers want from a program is the ability to earn rewards points toward discounts, […]


News & Trends

Can ScreenX Boost the Movie Theater Industry?

July 10, 2024

Via: RetailWire

This past April, CJ 4DPLEX and D’Place Entertainment announced a partnership to open D’Place’s first-ever ScreenX theater at the Mary Pickford Theatre in Cathedral City, California, in May. ScreenX, a 270-degree panoramic cinema format, extends two additional movie screens onto […]


News & Trends

5 Strategies for Addressing the Retail Talent Crunch Ahead of the Holidays

July 9, 2024

Via: Retail TouchPoints

Like many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, […]


Customer Engagement, Customer Experience

HSN Launches Creator Platform to Build Direct Connections with Digital Influencers

July 9, 2024

Via: Retail TouchPoints

Live shopping veteran HSN has launched a new creator platform, HSNfluencer, to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com, HSNfluencer allows the company to streamline its relationships with digital creators and […]


Retail Types, Stores

Lowe’s Expands Retail Media Offerings to Include In-Store Audio

July 8, 2024

Via: Retail TouchPoints

Lowe’s Media Network is expanding its offerings to include in-store programmatic audio ads in partnership with Vibenomics, a Mood Media company. Since its 2021 launch, Lowe’s media network has grown significantly and now serves more than 300 brands in the […]


Customer Experience, Loyalty Programs

What’s Holding Back ROI for Loyalty Programs?

July 5, 2024

Via: RetailWire

According to the fifth edition of Salesforce’s Connected Shoppers Report, retailers still struggle to capitalize on all the customer data flowing into their loyalty programs. The top five barriers to loyalty program ROI (return on investment) were: Lack of customer […]


News & Trends

What Drives Consumer Behavior on the Fourth of July?

July 3, 2024

Via: RetailWire

As Americans celebrate Independence Day, retailers nationwide are experiencing one of the summer’s key shopping events. The Fourth of July offers a unique blend of patriotic fervor, tradition, and seasonal activities that influence consumer behavior. According to the National Retail […]


News & Trends

Parents to spend nearly 22% more on back-to-school shopping this year: report

July 2, 2024

Via: Retail Dive

Parents in almost every income bracket plan to spend more during the back-to-school season compared to last year, with wealthier households (earning over $150,000) increasing their budgets the most. Additionally, despite inflation concerns, parents earning over $50,000 will not cut […]


News & Trends

From inspiration to purchase: High action holiday shoppers dial up spend on Pinterest

July 1, 2024

Via: Retail Dive

The calendar may say summer but retailers are already kicking off planning for the make-or-break holiday shopping season. For a brand, getting noticed in this noisy time is hard enough, but driving people to purchase is the ultimate challenge. When […]


News & Trends

In the Fight for Mutual Survival, DTC and Retailers are Frenemies

July 1, 2024

Via: Retail TouchPoints

Both DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where and when Gen Z and young millennials buy things. But more recently, DTC brands are facing a similar […]


E-commerce, Retail Types

Consumers splurge on cosmetics online despite inflation: report

June 28, 2024

Via: Retail Dive

While the categories of electronics, apparel, furniture and groceries represent the largest portion of online sales at over 50% of overall spend, most consumers are buying less expensive products in those categories as a hedge against inflation. Cosmetics has been […]


Retail Types, Stores

How to Create Safer Retail Environments for Workers

June 27, 2024

Via: Retail TouchPoints

Retail workers are the backbone of a functioning economy – whether it’s serving food or providing customer support. However, these employees are in a position to face unique safety risks on a daily basis. From the physical strain of repetitive […]


E-commerce, Retail Types

TikTok Shop looks to woo small businesses with accelerators

June 26, 2024

Via: Retail Dive

The launch of TikTok’s small business accelerator initiatives follows the U.S. debut of TikTok Shop last September. The in-app e-commerce space allows merchants to connect with millions of users on the platform and create custom product collections on their business […]


Others, Tech

How Will GenAI Empower Target’s Retail Associates?

June 25, 2024

Via: RetailWire

Target announced plans to distribute a new GenAI-powered chatbot tool to all its associates across its nearly 2,000 U.S. stores by August to help with daily tasks, coaching, and customer assistance. Called Store Companion, the chatbot will become available as […]


Customer Experience, Point of Purchase

Monos opens second retail store as it plots US expansion

June 24, 2024

Via: Retail Dive

About a year after opening its first brick-and-mortar store, DTC luggage brand Monos is plotting greater expansion. “We are excited to weave ourselves into the dynamic tapestry of the Little Portugal community through our Ossington store,” Victor Tam, co-founder and […]


News & Trends

Under Armour Settles Accounting Practices Suit for $434 Million

June 24, 2024

Via: Retail TouchPoints

Under Armour will pay $434 million to members of a class action lawsuit who bought the company’s stock between Sept. 16, 2015 and Nov. 1, 2019. The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or […]


Customer Engagement, Customer Experience

Amazon unveils cookieless ad-targeting solution

June 20, 2024

Via: Retail Dive

Cookie deprecation is still a work in progress, but Amazon is pushing ahead with its advances in creating an ad-targeting solution that does not rely on the types of third-party identifiers that have served as a bedrock for much of […]


E-commerce, Retail Types

How Should Brands Respond to Positive Online Reviews?

May 31, 2024

Via: RetailWire

While businesses are widely encouraged to respond to negative online reviews, a new study finds responding to positive online reviews is more of a “minefield” and some should be ignored. Researchers at Rensselaer Polytechnic Institute and Baruch College’s Zicklin School […]


E-commerce, Retail Types

Will Walmart Dominate Virtual Retail?

May 24, 2024

Via: RetailWire

It’s not enough that Walmart has decided to open 150 new stores in the U.S. Beyond the real world, Walmart has launched a virtual shopping platform, Walmart Realm, that represents a significant evolution in the world of e-commerce. This innovative […]