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Tag: Amazon


News & Trends

Amazon announces first Big Spring Sale

March 15, 2024

Via: Retail Dive

Amazon on Thursday announced its first Big Spring Sale. The six-day promotion will run from Wednesday through March 25. Unlike past big promotional events, sales will be available for all customers. However, Prime members can access exclusive deals during the […]


News & Trends

Amazon Powers its Way Onto Dow Jones Industrial Average

February 21, 2024

Via: Retail TouchPoints

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been […]


Customer Experience, Loyalty Programs

Target Mulls Paid Loyalty Program

February 8, 2024

Via: Retail TouchPoints

Target could soon be following in the footsteps of competitors Amazon, Walmart and Kroger by introducing a paid membership program, according to reporting by Bloomberg and other media outlets quoting people familiar with the matter. Titled “Project Trident” internally, the […]


E-commerce, Retail Types

Amazon Looks To Elevate Discovery With AI-Driven Chatbot

February 5, 2024

Via: RetailWire

Amazon is launching its first AI-powered shopping assistant to empower mobile shoppers to search by query with answers delivered in a conversational context. Called “Rufus” after the dog of two early employees, the chatbot is based on a large language […]


News & Trends

FTC antitrust trial against Amazon won’t start until mid-2026, at the earliest

December 19, 2023

Via: Retail Dive

The Federal Trade Commission’s antitrust lawsuit against Amazon isn’t likely to start until some time in 2026, if not later, according to a joint statement by the parties filed this week. In estimating when it would be ready for trial, […]


News & Trends

Amazon files motion to dismiss FTC antitrust lawsuit

December 12, 2023

Via: Retail Dive

The FTC and a coalition of 17 state attorneys general sued Amazon in September. They alleged that the e-commerce giant engaged in “punitive and coercive tactics” to maintain various retail monopolies. The alleged monopolies include actions and policies that affect […]


Others, Tech

Retail Media is Omni-Funnel: How to Master It

November 28, 2023

Via: Retail TouchPoints

When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media networks (RMNs). As marketers, we’re already sold on the performance […]


News & Trends

Record Cyber Monday Sales Carry Glad Tidings for the Season

November 28, 2023

Via: Retail TouchPoints

Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and the biggest online shopping day of all time, according to Adobe Analytics. Monday’s sales capped off a banner Cyber Week, which […]


Customer Engagement, Customer Experience

When Customers Aren’t Holiday Shopping, They’ll be Streaming

November 21, 2023

Via: Retail TouchPoints

The winter holiday season is a critical time for retail. November and December holiday sales average around 19% of total retail sales, per the NRF, and this share can be even higher for some department stores and specialty retailers. Emarketer […]


E-commerce, Retail Types

Consumers Just Keep Spending Online: Here’s How to Keep it Going this Holiday Season and into 2024

November 13, 2023

Via: Retail TouchPoints

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to […]


FMCG products, Retail Types

Will $100 Be the Sweet Spot for Free Amazon Fresh Deliveries?

October 12, 2023

Via: RetailWire

In February, Amazon hiked the minimum purchase Amazon Prime members have to make for free grocery deliveries from $35 to $150. Last week, the threshold was lowered to $100. Amazon said in a press release, “We’re always looking for ways […]


News & Trends

Is Amazon just another retailer? The Federal Trade Commission doesn’t think so.

October 3, 2023

Via: Retail Dive

About 20 years ago, Jeff Bezos told CNET Magazine that the then-eight-year-old company wanted to become “something completely new” in retail. “There is no physical analog for what Amazon.com is becoming,” he said. “And our vision hasn’t changed at all […]


E-commerce, Retail Types

Has Amazon Marketplace Become a ‘Company Town’?

September 29, 2023

Via: Retail TouchPoints

One of the best courses I took back in college (I won’t say how long ago that was, but it was before smartphones and even faxes, so you do the math) was on labor history: unions, strikes, the Industrial Workers […]


News & Trends

What Shifts in Online Search Behavior Really Mean for Brands

September 28, 2023

Via: Retail TouchPoints

We’ve all heard the stat — more shopping searches now start on sites like Amazon or TikTok than on traditional search engines. While the truth is a bit more nuanced, one thing is crystal clear — the realm of online […]


News & Trends

Top 3 Retail Brands Whose Success Rules the Stock Market 

September 27, 2023

Via: RetailWire

At the end of August, Nasdaq reported that though many companies are struggling, there are three retail stocks to consider that will hold or increase their value. According to Nasdaq, “Retail stocks are not what they used to be with […]


News & Trends

FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

September 26, 2023

Via: Retail Dive

The Federal Trade Commission and attorneys general from 17 states on Tuesday sued Amazon in the U.S. District Court for the Western District of Washington, alleging anticompetitive practices that they say hurt consumers and Amazon’s marketplace sellers alike. “Our complaint […]


Customer Engagement, Customer Experience

Is Retail Media Like Eating the Forbidden Fruit?

September 25, 2023

Via: Retail TouchPoints

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of […]


E-commerce, Retail Types

Amazon to hire 250,000 people for the holidays

September 20, 2023

Via: Retail Dive

The retail industry typically hires hundreds of thousands of people to support holiday operations. But it appears that some companies have pulled back on seasonal hiring so far this year, with plans at their lowest since 2008, CNN reported. But […]


Suppliers

Is Drone Delivery Gaining or Losing Steam?

August 30, 2023

Via: RetailWire

Despite challenges ranging from regulations to noise, cost, safety, and public acceptance, Walmart continues to push ahead with tests of drone delivery. A new partnership with Wing, a drone-delivery provider owned by Alphabet, Google’s parent company, enables air delivery to […]


Suppliers

Amazon tests $35 free shipping minimum

August 30, 2023

Via: Retail Dive

Amid rising operational and delivery costs, Amazon is experimenting with threshold minimums for shipping. “We continually evaluate our offerings and make adjustments based on those assessments,” an Amazon spokesperson said in an email to Retail Dive. In its Q2 earnings […]