July 25, 2024
Via: Retail DiveCEO Chris Cocks said during a Thursday earnings call that Hasbro’s performance on consumer products landed within expectations and that the company is becoming more profitable and improving operations. The earnings came as rival Mattel reported on Tuesday that its […]
July 25, 2024
Via: Retail TouchPointsAs the retail landscape has become increasingly digital, gamification has evolved from a cool trend to a proven strategy. In fact, a 2023 report estimated the size of the gamification market as more than $10 billion, with the retail industry […]
Customer Experience, Point of Purchase
July 24, 2024
Via: Retail TouchPointsWalmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia, Missouri and Texas. Health care services company CenterWell will operate the clinics under its Senior Primary Care and Conviva Care Centers brands. […]
July 23, 2024
Via: RetailWireWhole Foods Market launched a new program that enables customers to purchase “surprise bags” of discounted surplus food to save money and minimize food waste. The program represents a partnership with Copenhagen-based Too Good To Go, which describes itself as […]
Customer Engagement, Customer Experience
July 18, 2024
Via: Retail TouchPointsIn an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — moving as fast as The Flash would be helpful […]
July 18, 2024
Via: Retail DiveAdidas’ underlying business is showing signs of improvement as the company works through the last of its Yeezy inventory. Excluding Yeezy sales from this year and last, for example, currency-neutral sales were up by an even greater 16% in Q2. […]
July 17, 2024
Via: Retail DiveFTI Consulting research has charted the continued e-commerce growth in the years following the beginning of the COVID-19 pandemic. In 2022, the firm predicted that e-commerce sales would exceed $1.07 trillion, a milestone it had previously projected would occur in […]
July 17, 2024
Via: Retail TouchPointsThe last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. Organizations have been forced to navigate increased competition, accelerate […]
July 11, 2024
Via: Retail DiveWhile national brands had four times the amount of total sales ($472 billion) of store brands ($121 billion) for the first half of the year, the Circana data indicates that private brands have roaring popularity. Store brands’ growth in units […]
Customer Experience, Loyalty Programs
July 10, 2024
Via: Retail DiveA well-crafted loyalty program can be a differentiator for brands looking to acquire — and keep — new customers. The study found that the top feature customers want from a program is the ability to earn rewards points toward discounts, […]
July 9, 2024
Via: Retail TouchPointsLike many industries, retail is currently experiencing a talent shortage. How severe is that shortage? While vacancies for the U.S. job market overall are down 5.6% in the last 12 months, retail vacancies are up 11.6% through April 2024. And, […]
Customer Engagement, Customer Experience
July 9, 2024
Via: Retail TouchPointsLive shopping veteran HSN has launched a new creator platform, HSNfluencer, to directly recruit, manage and analyze its partnerships with online creators. Powered by partnership management platform Impact.com, HSNfluencer allows the company to streamline its relationships with digital creators and […]
July 8, 2024
Via: Retail TouchPointsUK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution […]
July 3, 2024
Via: RetailWireAs Americans celebrate Independence Day, retailers nationwide are experiencing one of the summer’s key shopping events. The Fourth of July offers a unique blend of patriotic fervor, tradition, and seasonal activities that influence consumer behavior. According to the National Retail […]
July 3, 2024
Via: RetailWireOther than recycling, there are many advocates supporting the notion that buying secondhand books is a sustainable choice that reduces the environmental impact by skipping the resource-intensive production process of new books. It helps cut down on carbon emissions, minimizes […]
July 2, 2024
Via: Retail DiveParents in almost every income bracket plan to spend more during the back-to-school season compared to last year, with wealthier households (earning over $150,000) increasing their budgets the most. Additionally, despite inflation concerns, parents earning over $50,000 will not cut […]
E-payment & Data Security, Tech
July 2, 2024
Via: LightspeedAs a retailer, your point of sale (POS) system is arguably the most important tool that you have. Your POS system makes ringing up sales possible, allowing you to complete the checkout process with ease. In many cases, your POS […]
July 1, 2024
Via: Retail DiveThe calendar may say summer but retailers are already kicking off planning for the make-or-break holiday shopping season. For a brand, getting noticed in this noisy time is hard enough, but driving people to purchase is the ultimate challenge. When […]
June 27, 2024
Via: Retail TouchPointsRetail workers are the backbone of a functioning economy – whether it’s serving food or providing customer support. However, these employees are in a position to face unique safety risks on a daily basis. From the physical strain of repetitive […]
June 26, 2024
Via: Retail DiveThe launch of TikTok’s small business accelerator initiatives follows the U.S. debut of TikTok Shop last September. The in-app e-commerce space allows merchants to connect with millions of users on the platform and create custom product collections on their business […]