Tag: featured

November 22, 2023

In today’s rapidly evolving retail landscape, generative AI is the latest technology transforming the way retailers reach and engage shoppers. Getty Images’ VisualGPS consumer survey finds that 79% of Americans are excited about the potential of using AI to increase […]

November 16, 2023

Over the past year, major tech companies and retailers have announced their use of artificial intelligence for everything from product images and descriptions to digital assistants and supply chain optimization. In January, Google Cloud introduced an artificial intelligence-driven tool that […]

November 15, 2023

For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and […]

November 15, 2023

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers […]

November 14, 2023

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s ChatGPT — it gained 100 million active users over the course of two months. That made it the fastest-growing software application in […]

November 13, 2023

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to […]

November 9, 2023

Rolling Stone recently published an article drawing attention to the importance and often underappreciated power of retail audio advertising. The author, Amanda Dorenberg, claims that “the quarantine highlighted consumers’ demand for multisensory buying experiences, and no other medium fortifies the […]

November 8, 2023

The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than ever, and retail is evolving beyond just selling goods to play a vital role in combating climate change […]

November 8, 2023

Artificial intelligence is transforming most industries by enabling automation, delivering new insights, and creating new services. While AI is being deployed nearly everywhere, it’s having a particularly significant impact in retail. This holiday season, we’ll see firsthand how technology is […]

November 6, 2023

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with […]

November 6, 2023

While retailers are preparing for the busiest season of the year, the industry, alongside the overall labor force, appears to be reducing its workforce compared to a year ago. According to Challenger, Gray & Christmas’ report, U.S. employers eliminated 36,836 […]

November 1, 2023

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. […]

October 31, 2023

Last year, holiday sales grew a modest 5.3% over 2021, according to the National Retail Federation. These results fell below initial predictions due to economic volatility driven by inflation and high interest rates, which explains why retailers are extra cautious […]

October 31, 2023

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh, which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. By integrating in-store production data with the solution provider’s Fresh Retail […]

October 31, 2023

The challenge of figuring out reverse logistics is much like unwinding yarn. Where do you start? And then, what does it take to avoid getting all tangled up later on? With returns, none of this is easy. Some put extra […]

October 30, 2023

As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes increasingly apparent. One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is […]

October 25, 2023

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and […]

October 25, 2023

National Store Walk Month, an initiative conceived by the Retail Industry Leaders Association (RILA) and the National District Attorneys Association (NDAA), launched in September with the goal of forging an unprecedented partnership between local prosecutors and community retailers. Throughout September, […]

October 24, 2023

With seemingly endless reports coming in about retail shrink each day, it feels like theft is out of control in America. Some of these recent reports include: Home Depot tracking down a crime ring San Francisco PD launching blitz operations […]

October 24, 2023

U.S. retail sales in September held fairly steady, rising 3.4% overall in the sectors tracked by Retail Dive, according to the numbers released monthly by the U.S. Department of Commerce. Still, the report portends a tepid holiday shopping season, analysts […]