April 23, 2024
Via: Retail DiveIn a move that further extends its reach offline, Wayfair is getting ready to open its first large-format store next month. The store, located in Edens Plaza in Wilmette, Illinois, will open on May 23. The space spans 150,000 square […]
April 19, 2024
Via: Retail DiveThe announcement by Eyebuydirect comes at a time when the DTC eyewear category is heating up. Warby Parker was among the first brands to normalize purchasing glasses online, while other brands like Zenni have grown. Zenni launched a B2B platform […]
March 15, 2024
Via: Caitlin SimmonsRetail theft is like a pesky leak in your business boat waiting to sink it. And, if you don’t patch it up, it’s definitely going down. It’s one of the biggest hurdles store owners face, and it seems that every […]
February 22, 2024
Via: SCMR EditorialA common challenge supplier quality leaders face is getting suppliers to implement improvements beyond those necessary to maintain compliance. According to participants in Gartner’s Supplier Quality Management Benchmark Survey, even if suppliers have the knowledge and ability to develop their […]
February 22, 2024
Via: Retail DiveHome and furniture have remained among the challenging segments of retail in recent months as consumers continue to feel economic and inflationary pressures, shifting their spending away from discretionary purchases. Beyond Inc. has an opportunity to grow revenue, get more […]
February 22, 2024
Via: Retail DivePresident and CEO Ted Decker described 2023 as a year of moderation following three years of exceptional growth. The home improvement retailer started last year “with more inventory than we would’ve preferred,” Decker said, according to a Seeking Alpha call […]
February 14, 2024
Via: RetailWireIn recent years, the once-thriving greeting card industry has faced a major decline. Sales have dwindled, and retailers are scaling back on shelf space. Once prominent retailers like Hallmark have been forced to close multiple store locations over the last […]
January 30, 2024
Via: Retail TouchPointsTikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video […]
Customer Engagement, Customer Experience
January 30, 2024
Via: RIS NewsCustomer satisfaction in retail is making a comeback. To uncover which companies have the highest customer satisfaction, the American Customer Satisfaction Index (ACSI) interviewed 40,264 customers (chosen at random and contacted via email from January 2023 to December 2023). The […]
January 29, 2024
Via: RIS NewsUSA Today conducted a keyword analysis (from November 20 – 28, 2023) of more than three million Glassdoor reviews of 500 large employers in 25 industries to see where pay came up the most frequently, along with the commentaries on […]
January 29, 2024
Via: RetailWireGrocery supermarkets and farmers markets have had a unique relationship, and while most consumers regularly shop at a grocery retailer, there are many benefits to shopping at local farmers markets. As reported by The Progressive Grocer, “Grocery stores remain the […]
January 26, 2024
Via: Retail DiveUnsurprisingly, shoplifting plummeted amid the lockdowns and social distancing protocols of the height of the pandemic. As customers have returned to stores, however, so have thieves. In 2019, the annual number of reported shoplifting incidents was 237.8 per 100,000 residents, […]
E-payment & Data Security, Tech
January 26, 2024
Via: Retail TouchPointsThe seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and […]
January 26, 2024
Via: Retail TouchPointsAs Michelle Gass readies to formally take the reins on Jan. 29, Levi Strauss & Co. has announced a “multi-year global productivity initiative,” dubbed Project FUEL, that is designed to accelerate the company’s long-term profitable growth. The first phase of […]
January 25, 2024
Via: SCMR EditorialWhether you are utilizing one warehouse or 10 warehouses, there are optimal locations for where inventory should be stored. Chicago Consulting has released its 10 Best Warehouse Networks for 2024 to help businesses make better informed decisions. While its research […]
January 25, 2024
Via: Retail TouchPointsIf data is the new oil, then Walmart is sitting on a gusher. Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result […]
January 24, 2024
Via: LightspeedEvery retail business has inventory, but some stores are more complicated than others. And it can take a lot of trial and error before mastering inventory management systems. Consider the bike shop: in the sales department alone, there are all […]
January 24, 2024
Via: RIS NewsThe FMI Midwinter Executive Conference keynote session “Putting Generative AI to Work for Food Retail” brought industry leaders together to discuss the transformative impact of artificial intelligence (AI) in the grocery retail industry. Sponsored by Invafresh, Doug Baker, vice president, […]
January 23, 2024
Via: Retail DiveRetailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]
January 22, 2024
Via: Retail DiveWalmart announced the launch of Store No. 8 in 2017. The unit was created to help the company compete with Amazon. The unit focused on health and wellness; sustainability and the circular economy; social commerce and the creator economy; the […]