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Category: Loyalty Programs


Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]


Customer Experience, Loyalty Programs

Walmart revives JetCash for the holidays

September 26, 2017

Via: Retail Dive

With retailers announcing their holiday hiring schemes left and right, and holiday hiring expected to increase this year, J.C. Penney falls somewhere in the middle of the moves made by other major retailers. Target, for one, plans to increase seasonal […]


Customer Experience, Loyalty Programs, Retail Types, Stores

Discount retailer outperforms in Q2

August 28, 2017

Via: Chain Store Age

Big Lots topped Street estimates in its second quarter as shoppers continue to seek out bargains. Net income rose 28.2 % to $29.1 million, or $0.67 per diluted share, in the quarter ended July 29, 2017, from adjusted income of […]


Customer Experience, Loyalty Programs

Amazon Prime Members Will Get Special Discounts At Whole Foods Stores

August 25, 2017

Via: Consumerist

If you’ve been wondering what the marriage of Whole Foods and Amazon will look like, we now have one clue that’s more tantalizing than a bundle of young asparagus. In the companies’ official wedding announcement today, their leaders announced how […]


Customer Experience, Loyalty Programs

Discounter pulling plug on loyalty program

July 21, 2017

Via: Chain Store Age

Target is discontinuing its mobile Cartwheel Perks rewards program, but new app-based improvements are underway. The discounter alerted shoppers participating across its five test markets via email that its “perks pilot is winding down.” Shoppers have until August 27, to […]


Customer Experience, Loyalty Programs

JCPenney To Revamp Loyalty Program, Make It Easier To Earn Rewards

July 11, 2017

Via: Consumerist

If you’re a frequent shopper at JCPenney, listen up: The retailer is poised to debut a new, revamped loyalty program making it easier for customers to earn free stuff more quickly and more often, as the retailer seeks to pad […]


Customer Experience, Loyalty Programs

Loyalty membership reaching maturity

July 6, 2017

Via: FierceRetail

U.S. consumers have 3.8 billion loyalty memberships. According to the 2017 Colloquy Loyalty Census, this membership number continues to grow at a rate of 15%, down from a 26% growth rate in 2015. “The membership growth slowdown signals the U.S. […]


Customer Experience, Loyalty Programs

Online merchant ups the ante in online price war

June 22, 2017

Via: Chain Store Age

eBay is stepping up its game in the online price war competition, and taking aim at low-cost rivals Walmart and Amazon, among others. Starting Tuesday, eBay launched its Price Match Guarantee on more than 50,000 deals in the United States. […]


Customer Experience, Loyalty Programs

Amazon in new rewards program for Prime

June 14, 2017

Via: Chain Store Age

Amazon is giving shoppers another reason to sign up for Prime—and a reason not to use credit cards. The online giant is launching a new program, called Amazon Prime Reload, that allows Prime members to earn 2% bonus every time […]


Customer Experience, Loyalty Programs

Young shoppers moving away from traditional credit cards

June 12, 2017

Via: FierceRetail

It seems both retailers and shoppers are moving away from traditional credit cards at checkout in favor of store cards that offer loyalty perks or financing options. Particularly among younger demographics, 52% of Generation Z and 60% of millennials are interested […]