Category: Loyalty Programs

Customer Experience, Loyalty Programs, Point of Puchase

Ikea’s new credit card offers cash back, but only for Ikea purchases

May 17, 2018

Via: Retail Dive

Ikea’s new card arrives at a time when private-label store credit cards are rapidly evolving. More retailers who hadn’t offered their own cards, such as Lucky Brand, are getting into the game, while retailers with established credit cards, such as […]

Customer Experience, Loyalty Programs

Moms, Dads, and Grads: 3 Ways to Build Brand Loyalty

May 3, 2018

Via: Independent Retailer

The spring season is a peak gift-giving season with Mother’s Day in May, Father’s Day in June, and high school and college graduations scattered between the two months. Euphemia Erikson, a VP at First Data, a company that’s behind 40% […]

Customer Experience, Loyalty Programs

Target testing alternative loyalty program

March 20, 2018

Via: Retail Dive

Purchases through Target’s Redcard rose from about 6% in 2010 to 19% in 2013, but that momentum was interrupted by the retailer’s huge 2013 data breach, according to the Star Tribune. Since then the company has experimented with non-Redcard perks, […]

Customer Experience, Loyalty Programs

5 ways for brands to inspire customer loyalty in 2018

February 7, 2018

Via: Retail Dive

Loyalty is the most valuable thing in the world and the hardest thing to earn. It’s never handed to you. So how do you earn it? Put your customer first and carry through for them, repeatedly. That doesn’t mean you […]

Customer Engagement, Customer Experience, Loyalty Programs

Create Holiday Sales Success with Unbeatable Customer Service

December 7, 2017

Via: Independent Retailer

Making the holiday shopping season a lucrative endeavor involves more than unbeatable bargains and sales. Its no secret customers scoured the internet for the best prices over Black Friday and Cyber Monday weekend. The key to a truly successful season […]

Customer Experience, Loyalty Programs

Retailers up the rewards on branded credit cards

October 19, 2017

Via: FierceRetail

As credit card interest rates continue to rise, retailers are offering new rewards programs to ensure that customers will continue to shop and use cards. According to a recent report from, about one-third of the 65 cards in the […]

Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]

Customer Experience, Loyalty Programs

Walmart revives JetCash for the holidays

September 26, 2017

Via: Retail Dive

With retailers announcing their holiday hiring schemes left and right, and holiday hiring expected to increase this year, J.C. Penney falls somewhere in the middle of the moves made by other major retailers. Target, for one, plans to increase seasonal […]

Customer Experience, Loyalty Programs, Retail Types, Stores

Discount retailer outperforms in Q2

August 28, 2017

Via: Chain Store Age

Big Lots topped Street estimates in its second quarter as shoppers continue to seek out bargains. Net income rose 28.2 % to $29.1 million, or $0.67 per diluted share, in the quarter ended July 29, 2017, from adjusted income of […]

Customer Experience, Loyalty Programs

Amazon Prime Members Will Get Special Discounts At Whole Foods Stores

August 25, 2017

Via: Consumerist

If you’ve been wondering what the marriage of Whole Foods and Amazon will look like, we now have one clue that’s more tantalizing than a bundle of young asparagus. In the companies’ official wedding announcement today, their leaders announced how […]