Category: Point of Purchase

July 24, 2024

Walmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia, Missouri and Texas. Health care services company CenterWell will operate the clinics under its Senior Primary Care and Conviva Care Centers brands. […]

June 24, 2024

About a year after opening its first brick-and-mortar store, DTC luggage brand Monos is plotting greater expansion. “We are excited to weave ourselves into the dynamic tapestry of the Little Portugal community through our Ossington store,” Victor Tam, co-founder and […]

June 5, 2024

A new university study finds that explicitly providing consumers with information on the environmental and social impact of home deliveries can help U.S. omnichannel retailers capture sizeable market share from Amazon while expanding margins. Is there enough evidence that online […]

May 23, 2024

It’s no secret how COVID-19 impacted retail. At the height of the pandemic, shelter in place orders led to an abrupt halt to in-person shopping while digital sales soared. Many retailers shuttered stores and, at the time, it was uncertain […]

May 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks, […]

May 15, 2024

In today’s fast-paced world, convenience is king. Yet currently, there has been a growing divide between supporters and detractors of self-service and self-checkout lanes. Self-serve retail, also known as unattended retail, removes the cashier from the equation. It encompasses various […]

May 1, 2024

U.S. online grocery growth is expected to significantly slow but still outpace in-store growth by three times over the next five years, according to Brick Meet Click’s new U.S. eGrocery Sales Forecast. The report, sponsored by Mercatus, predicts that overall […]

April 10, 2024

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept […]

April 3, 2024

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study, 85% of consumers check a company’s returns policy before even making […]

March 21, 2024

The ICSC’s survey adds to the evidence that e-commerce means higher levels of returns. A great majority of consumers who purposely over-order online are shopping for apparel: 87% of those surveyed said they order extra items to try on at […]

March 12, 2024

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers […]

February 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory […]

January 17, 2024

Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four additional locations this year, with more to follow. Smaller than traditional Ikea brick-and-mortar locations, these stores offer design consultations and serve as […]

November 29, 2023

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals are regular citizens who have fallen on hard times — […]

November 29, 2023

Malls were once the nucleus of “shopping culture.” They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. But […]

November 15, 2023

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers […]

November 14, 2023

After navigating a long, complex bankruptcy process, Toys R Us has expanded its brick-and-mortar presence via flagship stores and shop-in-shop locations. Though the bankruptcy proceedings began in 2018, they stretched into last year. The retailer reached a resolution with its […]

October 31, 2023

Last year, holiday sales grew a modest 5.3% over 2021, according to the National Retail Federation. These results fell below initial predictions due to economic volatility driven by inflation and high interest rates, which explains why retailers are extra cautious […]

October 26, 2023

Today City Bird is a beloved retail institution in Detroit, but when the store opened in 2009 this stretch of Canfield Street looked very different. “The view from our counter was just an empty auto factory and a vacant lot,” […]

October 4, 2023

The opening keynote session of this week’s Council of Supply Chain Management Professionals (CSCMP) EDGE conference in Orlando provided an inside look at the supply chain of Minneapolis-based Target, one of the world’s largest retailers. In a fireside chat with […]