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Category: Others


Customer Engagement, Customer Experience, Others, Tech

Walmart’s Jetblack tells a lot about the future of e-commerce

July 5, 2018

Via: Retail Dive

Walmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting “time-strapped urban parents.” Currently available by invitation only in Manhattan and Brooklyn, the service is generating buzz, not because it’s seen as a game-changing […]


Customer Engagement, Customer Experience, Others, Tech

Walmart Adds 3D Virtual Online Shopping and Buy the Room Features

July 2, 2018

Via: Retail Info Systems News

Walmart rolled out its website redesign in May and launched its new home experience back in February. Now the mega retailer is adding two new ways for customers to browse and discover its home assortment. 3D VIRTUAL SHOPPING TOUR Walmart […]


Others, Tech

Study: For voice shopping, Google Assistant edges ahead of Amazon Alexa

June 4, 2018

Via: Retail Dive

RichRelevance’s survey suggests that voice-enabled shopping is still in its infancy, and that consumers still feel more comfortable with being able to see images of products before making a purchase. Tech giants like Amazon, Apple, Google and Microsoft should be […]


Customer Engagement, Customer Experience, Others, Tech

Text It to Get It: Walmart Launches Personal Shopping Service Jetblack

June 1, 2018

Via: Retail Info Systems News

As retailers clamor to find the right mix of art and science to perfect their personalization efforts, Walmart has launched a new shopping service that combines the convenience of e-commerce with the customized attention of a personal assistant. Last week […]


Others, Suppliers, Tech

Amazon puts live mobile tracking feature on the map

May 25, 2018

Via: Retail Dive

Amazon has come up with a lot of different ideas for making package delivery a more convenient and painless process for customers. It already provides fairly accurate delivery windows and tells you when it can guarantee a package will be […]


Others, Tech

EBay launches new personalization tool

May 21, 2018

Via: FierceRetail

EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer’s passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users’ home […]


In-Store Media, Others, Retail Trends, Tech

Stores Are Gateways to Innovation and Digital Transformation

May 14, 2018

Via: Retail Info Systems News

As the spirit of reinvention sweeps across the retail landscape, stores have emerged as proving grounds for technologies that blend the digital and brick-and-mortar worlds. Inspired by consumer expectations and competitive pressure, stores have evolved into gateways of innovation and […]


Customer Engagement, Customer Experience, Others, Tech

The Retail Customer Experience Is Changing. Is Your Brand Ready?

April 30, 2018

Via: The Retail TouchPoints Blog

Voice-enabled technology was the talk of the show at CES this year, with Google and Amazon in a near arms race to own the market. It seems as though voice assistants are everywhere, from the car and the home to […]


Others, Tech

Amazon bringing memory, natural conversation capabilities to Alexa

April 27, 2018

Via: Retail Dive

The coming capabilities seem like a natural step in the virtual assistant’s evolution. As users have become more comfortable with Alexa, it makes tremendous sense that the assistant should, via a technology upgrade, become more comfortable with them. Remembering things […]


Others, Retail Trends, Tech

Walmart Labs Hiring 150 Retail Tech Positions

April 27, 2018

Via: Retail Info Systems News

Walmart Labs has launched a huge hiring effort for retail technology positions in San Bruno and Sunnyvale, CA, to continue the company’s digital transformation. The retailer is seeking to fill 150 positions, Jenn Drago Ericksen, director, corporate communications, Technology / […]