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Category: Others


Others, Tech

How AI is Ushering in the Future of Interactive Commerce

March 7, 2024

Via: Retail TouchPoints

Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there […]


Others, Tech

Retailers, hyped about generative AI, deploy customer-facing tools

January 23, 2024

Via: Retail Dive

Retailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]


Others, Tech

Take a quantum leap into intelligent retail experiences with AI

January 22, 2024

Via: Retail Dive

2024 and beyond will be about making AI adoption in retail as mainstream as possible and designing the strategies and guardrails around its adoption. Retail leaders are bullish about AI’s role in improving growth and profitability. According to Gartner, AI […]


Others, Tech

NRF Big Show: Where Will AI Be Most Transformative for Retail?

January 19, 2024

Via: RetailWire

At a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]


Others, Tech

The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

January 19, 2024

Via: Retail TouchPoints

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every […]


Others, Tech

The Power of Play: Using Gamification to Elevate Retail Apps

January 18, 2024

Via: Retail TouchPoints

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s […]


Others, Tech

Rewiring Retail Workforce Management Through Intelligent Automation

January 17, 2024

Via: RIS News

Recent research on retail workforce management points to a few key themes: Flexibility is king, hourly workers want to feel valued, and technology is revolutionizing the way retail associates do their jobs. In a recent webinar, RIS News editor Maia […]


Others, Tech

Can AI Deliver on the Hype Promised for Shopping?

January 12, 2024

Via: RetailWire

A global survey from the IBM Institute for Business Value found that only 9% of consumers are content with in-store shopping, and only 14% are content with online shopping. Emerging shopping technologies were found to not be living up to […]


Others, Tech

AI Steps into the Retail Arena

January 11, 2024

Via: Retail TouchPoints

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. As the use cases for this technology […]


Others, Tech

Retail Media is Omni-Funnel: How to Master It

November 28, 2023

Via: Retail TouchPoints

When you imagine retail media’s place in a marketing funnel, do your eyes look toward the bottom? If so, you may miss out on the full-funnel benefits of retail media networks (RMNs). As marketers, we’re already sold on the performance […]


Others, Tech

Walmart Business Launches New Holiday Tools for SMBs

November 21, 2023

Via: Retail TouchPoints

Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. Now Walmart is helping small businesses prepare for holiday office celebrations. Walmart Business has launched […]


Others, Tech

NRF releases 4 principles for AI use in retail

November 16, 2023

Via: Retail Dive

Over the past year, major tech companies and retailers have announced their use of artificial intelligence for everything from product images and descriptions to digital assistants and supply chain optimization. In January, Google Cloud introduced an artificial intelligence-driven tool that […]


Others, Tech

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

November 14, 2023

Via: Retail TouchPoints

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s ChatGPT — it gained 100 million active users over the course of two months. That made it the fastest-growing software application in […]


Others, Tech

How AI Is Transforming Retail Sector This Holiday Season and Beyond

November 8, 2023

Via: RIS News

Artificial intelligence is transforming most industries by enabling automation, delivering new insights, and creating new services. While AI is being deployed nearly everywhere, it’s having a particularly significant impact in retail. This holiday season, we’ll see firsthand how technology is […]


Others, Tech

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

November 6, 2023

Via: Retail TouchPoints

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with […]


Others, Tech

What Lies Ahead in the Future of Omnichannel?

October 27, 2023

Via: RetailWire

The importance of omnichannel operations is well established, and that is driving customer expectations higher than ever. In 2020, Gartner estimated that 60% of B2C brands will move toward a functional, effectively channel-less organizational approach by 2025, up from just […]


Others, Tech

Is Livestream Shopping Taking Over or Is It in Decline?

October 23, 2023

Via: RetailWire

Livestream shopping, a captivating and innovative retail experience, is being touted by many as the future of digital commerce. Being live means it’s unedited, and this often adds more momentum and energy to the experience. Shoppers can interact and feel […]


Others, Tech

Connecting Pricing Across the Omnichannel Landscape

October 17, 2023

Via: RIS News

While omnichannel operations have grown more complex, optimizing pricing decisions within these processes can boost revenue and improve the customer experience. The negative impacts of inventory distortion cannot be overstated, but by optimizing omni operating models and increasing visibility into […]


Others, Tech

AI in Marketing and Fashion’s Front-Row Seat to Data-Driven Innovation

September 29, 2023

Via: RIS News

Fashion is a forward-thinking industry by nature and it’s unsurprising, therefore, that execs in this space also find themselves at the vanguard of revolutions in the tech space. Peter Akbar, global VP and chief customer officer, fashion at SAP, delves […]


Others, Tech

Walmart: Virtual Worlds Offer Chance to ‘Experiment with a New Type of Commerce’

September 22, 2023

Via: Retail TouchPoints

Walmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and […]