Category: Tech

Others, Tech

Comment: Robo-retail vs. humanity at a price?

October 20, 2017

Via: Essential Retail News

Can human roles in retail survive the relentless march of the robots? Retail has enjoyed enormous benefits from technology tools over the decades, but has the time come when technology poses a threat to jobs? Here we present two possible […]

Others, Retail Trends, Tech

Amazon holds 68% of smart speaker market share

October 20, 2017

Via: Retail Dive

With 12 million smart speakers set to be sold in the fourth quarter alone, it’s looking like a very happy holiday indeed for companies that have these products on the market. New products can also expect to drive more comparison […]

In-Store Media, Tech

Social media makes retailers more accountable

October 18, 2017

Via: FierceRetail

Social media plays a major role in how consumers see brands. In a recent Sprout survey, 46% of consumers admitted to using social media to call out brands and 55% have done so in order to get a resolution or […]

E-payment & Data Security, Retail Trends, Tech

Study: U.S. online retail sales on pace to top $1 trillion by 2027

October 17, 2017

Via: Chain Store Age

Online retail sales momentum is so strong that volume will increase at a compounded annual growth rate (CAGR) of 9% over the next decade. Based on this rate, U.S. online retail sales are expected to surpass $1 trillion in 2027. […]

Customer Engagement, Customer Experience, In-Store Media, Tech Unwraps its 2017 Holiday Toy List, Electronics Gift Guide and Home Gift Guide

October 16, 2017

Via: Business Wire

SEATTLE–(BUSINESS WIRE)–(NASDAQ:AMZN) – today announced the launch of its 2017 Holiday Toy List, Electronics Gift Guide and Home Gift Guide, taking the guesswork out of gifting and helping customers delight their loved ones this holiday season. Thoughtfully curated and […]

In-Store Media, Retail Trends, Tech

You Can Now Order Food From Within Facebook

October 13, 2017

Via: Consumerist

Facebook wants to be your portal to the world. It’s where you can connect (in a sense) with others, keep up with current events (through the filters of you and your friends’ personal biases), watch videos (of people doing their […]

E-payment & Data Security, Retail Trends, Tech

Walmart focused on digital, dials back store growth

October 11, 2017

Via: Retail Dive

Walmart, the biggest retailer in the world that until last year, practically left its e-commerce operations to drift, is doing what many analysts love to see in an era when Amazon dominates headlines. Presentations at its investors day in Arkansas […]

Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]

In-Store Media, Tech

Can You Hear Me Now? Voice Search Powers A New Generation Of Retail Sales

October 6, 2017

Via: The Retail TouchPoints Blog

According to Google, mobile Internet queries have surpassed desktop search. You almost definitely already knew that because it actually happened in 2015. But now something different is taking shape. ComScore predicts that by 2020, the lion’s share of Internet searches […]

Customer Engagement, Customer Experience, In-Store Media, Tech

Walmart goes live with Google voice ordering

October 5, 2017

Via: Retail Dive

Walmart and Google are both trying their best to beat Amazon, and to a great extent, it makes sense that they recently joined forces to do so: Walmart brings the inventory, the retail know-how and the customer base, while Google […]