April 18, 2024
Via: Retail TouchPointsWe’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly […]
E-payment & Data Security, Tech
April 12, 2024
Via: Retail DiveBankrate’s research offers some insight into which demographics are gravitating toward BNPL platforms. While consumers with an annual household income of $100,000 or more made up the smallest group of BNPL users (39%), consumers earning between $80,000 and $99,999 made up […]
April 11, 2024
Via: Retail TouchPointsWe are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% […]
April 8, 2024
Via: Retail DiveIn the shifting tides of retail, the prominence of Retail Media Networks (RMNs) has surged, signaling a new dawn of digital marketing within the retail sector. This rise is anchored in the growing imperative for first-party data acquisition as traditional […]
March 26, 2024
Via: Retail TouchPointsCooperative food wholesaler Associated Wholesale Grocers (AWG), which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member […]
March 22, 2024
Via: Retail TouchPointsFood retailers alone lose more than 2 million shopping carts every year. Whether stolen or blown away by the wind, shopping carts can block empty parking places and intersections as well as ditches and storm drains. Abandoned shopping carts aren’t […]
E-payment & Data Security, Tech
March 18, 2024
Via: Retail DiveRetail sales in January and February indicate a possible pull-back in consumer spending, which some analysts warn is due at least in part to burgeoning credit card debt that could continue throughout the year. Retail sales in November and December, […]
March 7, 2024
Via: Retail TouchPointsQuiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok era. If you’re like me, you wouldn’t even know where to begin finding an outfit to fit some of these. Is there […]
E-payment & Data Security, Tech
February 27, 2024
Via: Retail TouchPointsIn the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital […]
E-payment & Data Security, Tech
February 26, 2024
Via: Retail TouchPointsIn the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep […]
E-payment & Data Security, Tech
February 26, 2024
Via: RetailWireSurprise shipping fees, lengthy delivery, security concerns, and a cumbersome checkout process are just some of the long list of reasons for online cart abandonment. Statista reports that online cart abandonment has been climbing steadily since 2014, reaching 70% in […]
E-payment & Data Security, Tech
January 26, 2024
Via: Retail TouchPointsThe seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. But although brands have invested heavily in functions like product discovery, merchandising and […]
January 23, 2024
Via: Retail DiveRetailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]
January 22, 2024
Via: Retail Dive2024 and beyond will be about making AI adoption in retail as mainstream as possible and designing the strategies and guardrails around its adoption. Retail leaders are bullish about AI’s role in improving growth and profitability. According to Gartner, AI […]
January 19, 2024
Via: RetailWireAt a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]
January 19, 2024
Via: Retail TouchPointsThe rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every […]
January 18, 2024
Via: Retail TouchPointsMobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s […]
January 17, 2024
Via: RIS NewsRecent research on retail workforce management points to a few key themes: Flexibility is king, hourly workers want to feel valued, and technology is revolutionizing the way retail associates do their jobs. In a recent webinar, RIS News editor Maia […]
E-payment & Data Security, Tech
January 16, 2024
Via: LightspeedData is the new currency—this has been one of the most popular corporate maxims in the last few years. It’s true data has allowed businesses to offer personalized services, but it has also exposed a fatal flaw. When you consider […]
January 12, 2024
Via: RetailWireA global survey from the IBM Institute for Business Value found that only 9% of consumers are content with in-store shopping, and only 14% are content with online shopping. Emerging shopping technologies were found to not be living up to […]