Consider the three “mega-trends” currently driving retail transformation: the always on, connected customer; the continued convergence of physical stores and the Internet; and the Internet of Things for Retail. All three of these present and future-forward retail phenomena are underwritten and materially enabled by technology, data, and analytics, creating angst among retailers and a divergence of capabilities with customers.
A recent survey conducted by Forbes Insights and Teradata, found that compared to other industries it is retailers in particular who are focusing on data and analytics to deliver revenue increases.
