January 26, 2023
Via: ChargedOne in four consumers are willing to pay return fees, according to Sendcloud. Major retailers like H&M and Zara have started charging customers for returns, and as a result one in four consumers revealed that they are willing to pay […]
November 15, 2022
Via: Retail TouchPointsMajor retail industry players including H&M, luxury brand holding company Kering and Zara parent company Inditex have agreed to purchase 550,000 metric tons of sustainable alternatives to materials sourced from ancient and endangered forests. Every year, more than 3.2 billion […]
June 8, 2022
Via: Retail DiveZara may be in the midst of changing the parameters of e-commerce returns for apparel retailers. The company announced in May that U.K. customers will now be charged 1.95 pounds, or about $2.45, for customers to return online purchases to […]
May 11, 2022
Via: ChargedZara has started charging customers to return products they have purchased online. Since the beginning of May, Zara customers have been charged £1.95 to return items, with the fee deducted from their total refund, according to The Industry.Fashion. However, items […]
February 22, 2021
Via: Retail TouchPointsRetail ecommerce sales grew 27.6% worldwide in 2020 and global marketplaces ruled the roost, making up nine of the top 10 most visited retail sites last year, according to a report from Fasthosts. Amazon and Japan’s Rakuten were the #1 […]
June 10, 2020
Via: ForbesWithin the same 24 hours that Debenhams announces a further three U.K. stores currently closed due to the pandemic will not reopen, Zara owner Inditex announces results that whilst subdued, show resilience. Their interim results (February 1st 2020 – April […]
March 16, 2018
Via: Retail DiveThis sounds like a potentially intriguing use of augmented reality technology to bridge the mobile and in-store shopping experiences. Though some retailers have used AR and virtual reality in-store to enhance the sales process and customer experience, most of the […]
March 6, 2017
Via: SCMR EditorialZara has earned high marks for its agile supply chain. Despite its success, manufacturers heavily invested in Lean believe that the retailer’s approach could never work for them. What are the misconceptions about agility and how can they be overcome? […]
September 22, 2016
Via: Retail DiveZara owner Inditex on Wednesday reported that operating profit in the first half of the year rose 8% to 1.61 billion euros ($1.8 billion), beating expectations; analysts cited by Bloomberg expected profits to reach 1.58 billion euros. Inditex’s net sales […]
August 17, 2016
Via: The Retail TouchPoints BlogFast fashion brands Forever 21 and Zara are being accused by independent artists of stealing their original designs and placing variations on their merchandise. This controversy highlights a growing reality within retail: Designers have to be proactive about protecting their […]
March 10, 2016
Via: Internet RetailerThe apparel retailer plans to have an online presence for its eight brands throughout the EU and Turkey by the end of the year. (Bloomberg)—Inditex SA, the world’s largest clothing retailer, reined back its store expansion plans as the Zara […]