The findings of a wide-ranging survey on the future of last-mile delivery have been released by Roadie, a crowdsourced delivery platform. The survey found that brands are responding to customer demand for faster delivery by enhancing their last-mile fulfillment options.
- Respondents’ views on ultrafast delivery revealed three key themes:
- Customers expect same-day delivery, and they’re willing to pay for it,
- Same-day delivery generates an immediate, positive effect on sales, and
- Brands face challenges in implementing ultrafast last-mile delivery.
