Imagine a store where shoppers can see and summon all their size, style, and color options on shelves and in stock without ever leaving a fitting room; where managers know what’s selling and what’s on shelves right now, and associates can learn while working on their own.
This store isn’t a fantasy. It’s in Beverly Hills, Calif., where retail tech at the COS smart store is already elevating the customer experience, optimizing omnichannel opportunities, enabling operational efficiencies, empowering staff, and evolving retailing whether in-store, online, or hybrid.
