According to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.”
A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the overall U.S. quit rate. “Low pay, erratic schedules and monotonous tasks have long been a challenge for the nearly 8 million Americans working in retail,” Bloomberg noted, but things have been on a downward spiral since the pandemic.
