A lot of specialty retailers get some loyal customers, they build a brand and in their own way, they build their tower. Like a lot of Jenga players, they do many things right in the beginning.
But for retailers when the inevitable winds of change blow with increased competition, the retailer can be rocked to the core…or even collapse. For example, Forbes last week said that the U.S. boasts ten times more square footage of retail than most other countries. That means there are more places to buy more stuff than anywhere else in the world.
Some retailers run to technology for salvation as fewer shoppers linger at the mall, walk into stores, and buy less impulsively just because.
