The debut of the cashierless store is the latest tech component 7-Eleven has introduced into its operations. As the company notes in its announcement, the retailer launched its mobile checkout feature and the 7NOW delivery service. The company also announced in September that it was providing franchisees with Microsoft 365 and Power BI to analyze their overall performance.
“Introducing new store technology to 7-Eleven employees first has proven to be a very productive way to test and learn before launching to a wider audience. They are honest and candid with their feedback, which enables us to learn and quickly make adjustments to improve the experience,” Mani Suri, 7-Eleven senior vice president and CIO, said in a statement.