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Apple wants its store staff to try work-from-home tech support

April 3, 2020

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Brick-and-mortar Apple stores are closed due to social distancing, but the chain is planning for its employees to work from home. The way that the tech giant is moving people into work-from-home roles, however, is not proving popular with all employees.

Apple is asking the employees usually on the sales floor in its stores to reinvent themselves as AppleCare employees, according to Bloomberg. Workers interested in taking on the service and tech support role are asked to take part in a virtual training course, which will occur in the next two weeks. They are required to have a quiet workspace capable of housing a 27-inch, Apple-provided iMac and a strong internet connection.

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