And just like that — another holiday season has come and gone. Much like 2020, the holidays in 2021 were marked by the impacts of the pandemic. Retailers relied on fulfillment services like curbside pickup and same-day delivery to get their products into customer’s hands safely and encouraged early holiday shopping to combat supply chain challenges.
Worker shortages made holiday hiring more difficult than years past and the threat of stockouts gave both retailers and consumers more to worry about.
