Tag: technology

August 30, 2018

“We believe there is a shift in fashion that is creating demand for newness and variety,” said Hillary Super, president of apparel and accessories at Anthropologie Group on the company’s May first quarter earnings call. The fashion group’s primary customers, […]

August 23, 2018

Hundreds of brick and mortars seem to have been put to bed as e-commerce sites take over the consumer shopping industry. With physical shops and malls increasingly becoming a thing of the past, it seems that some retailers will surrender […]

August 10, 2018

Major beauty brands have added AR to their marketing mix to engage consumers through mobile tech, promote new products and drive online sales of products that typically require physical try-ons and sampling. By partnering with Facebook, L’Oréal could see an […]

June 20, 2018

Innovators are coming up with various new ways to pay for things, helping us simplify our lives in the process. After years of credit card reign, wearable payment devices are the next big thing. From smartwatches, fitness trackers and wristbands […]

June 19, 2018

With Google’s latest move, the plot is thickening around technology giants fighting for dominance in China and the U.S. — and the plot we’re speaking of already has several different threads: JD.com’s efforts to chase down Chinese rival and market […]

June 15, 2018

Macy’s has long embraced technological prowess — even its flagship Herald Square New York City location boasted operations on store floors and back rooms that these days seem sprawling and cavernous, but were state-of-the-art in their day. Its tech is […]

June 8, 2018

This smooth-talking tech-enabled mirror works pretty well, as an H&M employee and several customers demonstrate in the video, and it sweetens the pot with a 20% off coupon. The tech works especially well for iPhone users, who only have to […]

May 25, 2018

PayPal, which had 237 million active accounts worldwide as of Q1 2018, is becoming a highly versatile payment platform with continued integrations with Google. The new strategy that links payment across the entire Google ecosystem will likely provide a more […]

May 4, 2018

Instagram’s test of native payments is the latest step in the app’s advancement toward e-commerce. Brands and social influencers already post photos of products on the site, making the mobile app a key way for consumers to discover new products. […]

April 27, 2018

The coming capabilities seem like a natural step in the virtual assistant’s evolution. As users have become more comfortable with Alexa, it makes tremendous sense that the assistant should, via a technology upgrade, become more comfortable with them. Remembering things […]

April 22, 2018

Artificial intelligence (AI) is already used on a large scale in retail, and big companies are experimenting with developing new ways to use it in the entire product and service cycle, from the moment a product is developed and created […]

March 27, 2018

An new augmented reality (AR) solution from eBay allows sellers to easily and quickly select the best flat rate box for shipments. Built on Google’s ARCore platform, eBay is using motion tracking and environment understanding to place items inside boxes […]

March 16, 2018

This sounds like a potentially intriguing use of augmented reality technology to bridge the mobile and in-store shopping experiences. Though some retailers have used AR and virtual reality in-store to enhance the sales process and customer experience, most of the […]

March 5, 2018

In our recent study “The Cost of Downtime: Beyond the Bottom Line,” 72% of midsized retailers lose sales during network downtime. The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Retailers are ramping up […]

February 12, 2018

Retailers are looking for more usable insights from data collected at point of sale. According to a 2018 POS Data Study by Askuity, 92% of retailers feel that better POS data could help them improve promotional effectiveness, reduce out of […]

February 6, 2018

This acquisition, unlike the majority of Walmart’s most recent takeovers, is unlikely to move the needle on sales very much, at least not for several years. But that’s not really the point, Finnegan suggested on Tuesday. “[It’s too early to […]

February 2, 2018

If 2017 is to be remembered for anything it will surely be the dramatic increase of data breaches and cyberattacks reported in the media. We all know cyber criminals are using increasingly sophisticated techniques to gain access to company networks, […]

January 16, 2018

One of the greatest challenges all retailers face is the rising expectations of customers. Not only do consumers expect to shop anytime and everywhere, they expect their experience to be “seamless”, with multiple options on how and where to take […]

December 22, 2017

T-commerce is actually something consumers can already engage in, to some extent, if they own a smart TV. Such Internet-connected TVs have allowed a degree of app-based or online purchasing via the TV remote, and TV-enhancing platforms like Amazon’s Fire […]

December 20, 2017

The good news is that omnichannel is way ahead of where it was about four years ago, when fewer than 50% of retailers were pursuing omnichannel strategies, according to Brightpearl. On top of that, 87% now agree that omnichannel is […]