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Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

May 6, 2024

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In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil.

In a clothing store in Phoenix, the AC automatically adjusts to keep customers comfortable and lingering longer, happily trying on sweaters in the store’s new fall collection despite the blistering 100-degree late-summer day.

In Austin, a hardware store is getting paid to help the city reduce its energy consumption during an extremely hot period by participating in its utility’s demand response program. By using an AI-enabled software solution to pre-cool the store before a planned energy reduction, the retailer ensures the event doesn’t impact customer comfort.

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