February 27, 2024
Retail DiveThe unit economics surrounding Walmart’s last-mile delivery operations have improved as it grows its online shopper base and, consequently, order volume from its stores. Store-fulfilled delivery sales jumped 50% in Q4, with the company reaching a $2 billion monthly run […]
February 27, 2024
Mary GametGlobal retail sales have never been better, according to Statista. Compared to the 26.4 trillion USD sales in 2021, they should reach approximately 32.8 trillion US dollars by 2026. It is a turbulent market where consumer preferences shift daily, and […]
E-payment & Data Security, Tech
February 26, 2024
Retail TouchPointsIn the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep […]
E-payment & Data Security, Tech
February 26, 2024
RetailWireSurprise shipping fees, lengthy delivery, security concerns, and a cumbersome checkout process are just some of the long list of reasons for online cart abandonment. Statista reports that online cart abandonment has been climbing steadily since 2014, reaching 70% in […]
February 23, 2024
SCMR EditorialLike so many organizations, the Reshoring Institute did a predictions survey for 2024. The results surprised us. Out of all the responses, politics was the most often cited regarding what will affect supply chains in 2024. Fifteen or 20 years […]
February 23, 2024
Retail DiveWith over 5,000 suppliers participating, Walmart has called Project Gigaton “one of the largest private sector consortia of its kind.” When Walmart first set targets for reducing emissions both in its operations and value chain, the Science Based Target Initiative […]
February 22, 2024
SCMR EditorialA common challenge supplier quality leaders face is getting suppliers to implement improvements beyond those necessary to maintain compliance. According to participants in Gartner’s Supplier Quality Management Benchmark Survey, even if suppliers have the knowledge and ability to develop their […]
February 22, 2024
Retail DiveHome and furniture have remained among the challenging segments of retail in recent months as consumers continue to feel economic and inflationary pressures, shifting their spending away from discretionary purchases. Beyond Inc. has an opportunity to grow revenue, get more […]
February 22, 2024
Retail DivePresident and CEO Ted Decker described 2023 as a year of moderation following three years of exceptional growth. The home improvement retailer started last year “with more inventory than we would’ve preferred,” Decker said, according to a Seeking Alpha call […]
Customer Engagement, Customer Experience
February 21, 2024
Retail TouchPointsOnline shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for […]
February 21, 2024
Retail TouchPointsIn a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been […]
Customer Engagement, Customer Experience
February 21, 2024
RIS NewsWith more consumers embracing digital wallets, mobile apps, online ordering, and delivery services, the way businesses drive customer loyalty is shifting. Today’s enterprises emphasize delighting customers by connecting experiences across devices and channels — meeting consumers when and where they […]
February 21, 2024
Retail DiveThe NY Fed previously deemed consumers using BNPL as more likely to be “financially fragile,” noting in a September report that they have credit scores below 620, have been delinquent on a loan or have been rejected for a credit […]
February 20, 2024
Retail DiveL’Oréal has high hopes for what AI and expanded access to data insights will do for the business. The company’s data platform houses 10 petabytes of data, which teams use to power “all types of AI models, including the latest […]
February 19, 2024
SCMR EditorialThere are certainly some brands that are deeply embedded with their retail partners, developing exclusive products in partnership and engaging in cooperative marketing. But given the vast number of retail vendors out there, I would submit that the number of […]
February 19, 2024
Retail TouchPointsLast year was an uncertain one. Though many of the economic indicators were excellent, including the low unemployment numbers and strong GDP growth, there was a lot of uncertainty in the market throughout the year. In the martech ecosystem, publishers […]
Customer Engagement, Customer Experience
February 16, 2024
Retail TouchPointsIn the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated […]
February 15, 2024
Retail TouchPointsRepurpose Global, an organization that brings brand leaders, consumers and policymakers together to combat plastic waste, has launched a $1 million fund to give companies equitable access to reuse and refill solutions. Approximately 70% of plastic reduction is achievable through […]
February 15, 2024
LightspeedIn the past few years, we’ve seen a total upheaval in the way consumers spend their money. The pandemic, a looming economic crisis, rising inflation and higher costs of living have contributed to a tumultuous and confusing time for consumers […]
February 15, 2024
SCMR EditorialA well-run supply chain organization has more in common with music than many may think. A supply chain is made up of many parts—there are physical assets like trucks on the roads and robots in the warehouse. There are the […]