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5 ways to prioritize the customer experience for a bright holiday season

December 18, 2023

Via: Retail Dive

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You’re already staffing up your store, stocking up on inventory, and putting up the decorations – it’s that time of year when all retailers are preparing for the holidays, and anxiously awaiting to see if they’ll get the expected influx of shoppers. Despite a year of economic uncertainty, Square and Afterpay’s Festive Forecast report found that 34% of consumers plan to spend more this holiday season compared to last, with Millennials leading the charge.

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