Category: Others

October 27, 2023

The importance of omnichannel operations is well established, and that is driving customer expectations higher than ever. In 2020, Gartner estimated that 60% of B2C brands will move toward a functional, effectively channel-less organizational approach by 2025, up from just […]

October 23, 2023

Livestream shopping, a captivating and innovative retail experience, is being touted by many as the future of digital commerce. Being live means it’s unedited, and this often adds more momentum and energy to the experience. Shoppers can interact and feel […]

October 17, 2023

While omnichannel operations have grown more complex, optimizing pricing decisions within these processes can boost revenue and improve the customer experience. The negative impacts of inventory distortion cannot be overstated, but by optimizing omni operating models and increasing visibility into […]

September 29, 2023

Fashion is a forward-thinking industry by nature and it’s unsurprising, therefore, that execs in this space also find themselves at the vanguard of revolutions in the tech space. Peter Akbar, global VP and chief customer officer, fashion at SAP, delves […]

September 22, 2023

Walmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and […]

September 21, 2023

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that […]

September 15, 2023

A crop of AI-powered product discovery startups have arrived, including Lily AI, Pixyle.ai, Syte, ViSenze, and Vue.ai, to better match text and visual online product searches with what consumers are actually looking for. Lily AI’s sophisticated algorithms, for instance, help […]

August 31, 2023

Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. Chatbots, Interactive Voice Response (IVR) and intent analysis can […]

August 29, 2023

Many retailers traditionally utilize a portion of their funds and resources to test new in-store experiences each year, especially pop-up shops. However, 2023 is beginning to change all of that, with more big-name retailers opting to experiment with virtual stores […]

August 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. In fact, seven out of 10 marketers in the U.S. are using generative AI […]

August 18, 2023

According to the World Economic Forum, retail spending on AI is predicted to grow from $4.9B in 2021 to $52B by 2029. Artificial Intelligence and Machine Learning (AI/ML) have the potential for far-reaching impact on retailers and brands. High-quality ML […]

July 31, 2023

Wired connection has long been the traditional method of providing internet connectivity to businesses and homes. However, we are quickly approaching major opportunities within wireless networking. Fixed wireless access, or FWA, refers to the use of broadband cellular networks (4G, […]

July 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research, the global IoT retail market was valued at $42.38 billion in […]

July 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order […]

July 10, 2023

Apple co-founder Steve Jobs once said, “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” The world of retail is getting ready for its iPhone […]

July 6, 2023

As the lines between digital and physical worlds continue to blur, many retailers are exploring tools to create immersive experiences, gain a competitive edge, improve operational efficiency, and future-proof their business. Technologies, like digital twins – virtual representations that enable […]

June 26, 2023

Albertsons Media Collective, Albertsons’ retail media arm, unveiled a preliminary framework last week at The Cannes Lions International Festival of Creativity in France to help standardize specifications and methodologies across retail media networks to maximize the emerging medium’s potential. Read […]

June 21, 2023

U.S. retailer Kroger is focusing on data analytics and artificial intelligence (AI) personalization to innovate the customer and employee experience, providing a more targeted and efficient approach, according to their recent earnings call. With comparable sales without fuel growth up […]

June 6, 2023

Walmart’s incubation arm, Store Nº8, and Ebay have both launched new accelerator programs aimed at supporting startups developing technologies designed to help shape the future of digital commerce. Store Nº8 Accelerator Aims to ‘Unlock’ Decentralized Commerce Store Nº8 has teamed […]

May 8, 2023

Oracle was recently named a leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment. The list includes retail focused price optimization vendors and is based on their enterprise-grade pricing capabilities, including strategic pricing across channels leveraging […]