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Category: Tech


Others, Tech

Walmart Business Launches New Holiday Tools for SMBs

November 21, 2023

Via: Retail TouchPoints

Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. Now Walmart is helping small businesses prepare for holiday office celebrations. Walmart Business has launched […]


Others, Tech

NRF releases 4 principles for AI use in retail

November 16, 2023

Via: Retail Dive

Over the past year, major tech companies and retailers have announced their use of artificial intelligence for everything from product images and descriptions to digital assistants and supply chain optimization. In January, Google Cloud introduced an artificial intelligence-driven tool that […]


Others, Tech

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

November 14, 2023

Via: Retail TouchPoints

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s ChatGPT — it gained 100 million active users over the course of two months. That made it the fastest-growing software application in […]


E-payment & Data Security, Tech

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

November 10, 2023

Via: Retail TouchPoints

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are being challenged with growing ad fraud in digital campaigns and a slowing economy. The result is a growing […]


E-payment & Data Security, Tech

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

November 9, 2023

Via: Retail TouchPoints

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report, the global average cost […]


Others, Tech

How AI Is Transforming Retail Sector This Holiday Season and Beyond

November 8, 2023

Via: RIS News

Artificial intelligence is transforming most industries by enabling automation, delivering new insights, and creating new services. While AI is being deployed nearly everywhere, it’s having a particularly significant impact in retail. This holiday season, we’ll see firsthand how technology is […]


Others, Tech

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

November 6, 2023

Via: Retail TouchPoints

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the pandemic (in droves), the “death of the mall” was widely reported. The pandemic did change shopper behavior, with […]


E-payment & Data Security, Tech

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

November 1, 2023

Via: Retail TouchPoints

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. […]


E-payment & Data Security, Tech

Unlocking Commerce: The Win-Win of Dynamic Currency Conversion

October 30, 2023

Via: Retail TouchPoints

As we navigate the complexities of global commerce, the need for efficient and transparent international transaction methods becomes increasingly apparent. One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is […]


Others, Tech

What Lies Ahead in the Future of Omnichannel?

October 27, 2023

Via: RetailWire

The importance of omnichannel operations is well established, and that is driving customer expectations higher than ever. In 2020, Gartner estimated that 60% of B2C brands will move toward a functional, effectively channel-less organizational approach by 2025, up from just […]


E-payment & Data Security, Tech

PayPal Offloads Happy Returns to UPS

October 26, 2023

Via: Retail TouchPoints

UPS has agreed to acquire reverse-logistics solution Happy Returns from PayPal for an undisclosed amount. The deal is expected to close in the fourth quarter of this year. Happy Returns offers box-free, label-free returns for more than 800 merchant partners […]


Others, Tech

Is Livestream Shopping Taking Over or Is It in Decline?

October 23, 2023

Via: RetailWire

Livestream shopping, a captivating and innovative retail experience, is being touted by many as the future of digital commerce. Being live means it’s unedited, and this often adds more momentum and energy to the experience. Shoppers can interact and feel […]


Others, Tech

Connecting Pricing Across the Omnichannel Landscape

October 17, 2023

Via: RIS News

While omnichannel operations have grown more complex, optimizing pricing decisions within these processes can boost revenue and improve the customer experience. The negative impacts of inventory distortion cannot be overstated, but by optimizing omni operating models and increasing visibility into […]


E-payment & Data Security, Tech

Adobe Holiday Forecast: Sales Up 4.8% Amid ‘Never-Before-Seen’ Discounts, More BNPL Usage

October 5, 2023

Via: Retail TouchPoints

Adobe expects U.S. online holiday sales to hit $221.8 billion this holiday shopping season (defined as Nov. 1 to Dec. 31), representing 4.8% growth year-over-year. Strong consumer spending continues to be driven by net-new demand and not just higher prices, […]


Others, Tech

AI in Marketing and Fashion’s Front-Row Seat to Data-Driven Innovation

September 29, 2023

Via: RIS News

Fashion is a forward-thinking industry by nature and it’s unsurprising, therefore, that execs in this space also find themselves at the vanguard of revolutions in the tech space. Peter Akbar, global VP and chief customer officer, fashion at SAP, delves […]


Others, Tech

Walmart: Virtual Worlds Offer Chance to ‘Experiment with a New Type of Commerce’

September 22, 2023

Via: Retail TouchPoints

Walmart is actively pursuing what it sees as the “future of retail” in gaming environments. The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and […]


Others, Tech

The Limited Role of AI in Ecommerce

September 21, 2023

Via: Retail TouchPoints

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that […]


Others, Tech

Will AI Take Online Product Search to Another Level?

September 15, 2023

Via: RetailWire

A crop of AI-powered product discovery startups have arrived, including Lily AI, Pixyle.ai, Syte, ViSenze, and Vue.ai, to better match text and visual online product searches with what consumers are actually looking for. Lily AI’s sophisticated algorithms, for instance, help […]


Others, Tech

How AI Can Help You Create Human-Centric Retail Experiences

August 31, 2023

Via: Retail TouchPoints

Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. Chatbots, Interactive Voice Response (IVR) and intent analysis can […]


Others, Tech

AR in Retail Will Be the Norm Sooner Than You Think

August 29, 2023

Via: RetailWire

Many retailers traditionally utilize a portion of their funds and resources to test new in-store experiences each year, especially pop-up shops. However, 2023 is beginning to change all of that, with more big-name retailers opting to experiment with virtual stores […]