July 17, 2024
Via: Retail TouchPointsThe last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. Organizations have been forced to navigate increased competition, accelerate […]
June 27, 2024
Via: Retail TouchPointsRetail workers are the backbone of a functioning economy – whether it’s serving food or providing customer support. However, these employees are in a position to face unique safety risks on a daily basis. From the physical strain of repetitive […]
January 10, 2024
Via: Retail TouchPointsThere’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute, “Inventory shrinkage occurs when the number of products in stock are fewer than […]
December 15, 2023
Via: Retail TouchPointsBack in 2022, the message was clear — retail crime was on the rise: “There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an […]
December 6, 2023
Via: Retail TouchPointsThe National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by […]
Customer Experience, Point of Purchase
November 29, 2023
Via: Retail TouchPointsWhen addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals are regular citizens who have fallen on hard times — […]
November 20, 2023
Via: Retail TouchPointsRetail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s […]
E-payment & Data Security, Tech
November 9, 2023
Via: Retail TouchPointsThe holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report, the global average cost […]
August 24, 2023
Via: Retail TouchPointsDollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family […]
August 7, 2023
Via: RetailWireCart abandonment is one of the top challenges plaguing e-commerce, as executives are well aware. More than 84% of retailers had tracked cart abandonment on their website in the past six months as of September 2022, according to a survey […]
E-payment & Data Security, Tech
May 3, 2023
Via: ChargedPayPal is set to invest in threat prevention developer, Deep Instinct, which is the first organisation to apply deep learning to cybersecurity. PayPal Ventures joins existing investors which includes Black Rock, Chrysalis Investments, Millennium, Unbound, Untitled Investments, The Tudor Group […]
E-payment & Data Security, Tech
April 3, 2023
Via: Retail TouchPointsRetail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can […]
E-payment & Data Security, Tech
March 3, 2023
Via: ChargedThe number of fraud reports made to Action Fraud, Cifas and UK Finance climbed by 6.49% in the past 12 months, resulting in an increase in losses of £20 million. This is according to research by personal loan provider Fluro, […]
E-payment & Data Security, Tech
January 31, 2023
Via: ChargedJust 16% of UK consumers feel completely confident in managing their data privacy and security online according to a new report from smart home security company Ring. The research reveals that 24% of UK adults had their email hacked, password […]
E-payment & Data Security, Tech
January 19, 2023
Via: Retail TouchPointsCybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting their networks from traditional cyberattacks, hackers are adapting to this challenge by finding new security weaknesses, updating old tricks and exploiting new […]
January 5, 2023
Via: Independent RetailerRetailers have been running around tirelessly trying to keep up with consumer demands and the drastic shifts in the economy. With the year coming to a close and the economic outlook for 2023 looking uncertain, retailers are growing concerned. Supply […]
October 11, 2022
Via: Joseph SaundersSince its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate. As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]
E-payment & Data Security, Tech
October 7, 2022
Via: ChargedThe Online Safety Bill in its current form is a “mess” and needs a “total rewrite”, according to a leading digital human rights lawyer. Dr Susie Alegre has warned that the proposed internet safety laws – which are due to […]
September 8, 2022
Via: Retail TouchPointsRetail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the […]
August 29, 2022
Via: Independent RetailerApple recently announced its big move into Buy Now, Pay Later (BNPL). This new payment method will attract more purchases and allow customers to spread costs over several payments interest free, but buying now and paying later also attracts fraudsters […]