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Tag: security


Retail Types, Stores

How Retailers can Combat Inventory Shrinkage with Drone-Powered Warehouse Monitoring

January 10, 2024

Via: Retail TouchPoints

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does this mean exactly? According to the Corporate Finance Institute, “Inventory shrinkage occurs when the number of products in stock are fewer than […]


News & Trends

Is the Retail Crime Wave a Tsunami or a Ripple?

December 15, 2023

Via: Retail TouchPoints

Back in 2022, the message was clear — retail crime was on the rise: “There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an […]


Retail Types, Stores

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

December 6, 2023

Via: Retail TouchPoints

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by […]


Customer Experience, Point of Purchase

A Proactive Way to Address Loitering, Crime and Unhoused Populations in Retail Locations

November 29, 2023

Via: Retail TouchPoints

When addressing concerns relating to homelessness, it’s generally considered critical that those engaging in these discussions take an approach rooted in empathy and understanding. After all, most of these individuals are regular citizens who have fallen on hard times — […]


Retail Types, Stores

How Retailers can Combat the Rising Threat of Theft

November 20, 2023

Via: Retail TouchPoints

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s […]


E-payment & Data Security, Tech

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

November 9, 2023

Via: Retail TouchPoints

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report, the global average cost […]


Stores

Dollar Tree Pays $1.35 Million OSHA Fine to Settle Safety Complaints

August 24, 2023

Via: Retail TouchPoints

Dollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family […]


E-commerce, Retail Types

Are Security Concerns Driving Cart Abandonment?

August 7, 2023

Via: RetailWire

Cart abandonment is one of the top challenges plaguing e-commerce, as executives are well aware. More than 84% of retailers had tracked cart abandonment on their website in the past six months as of September 2022, according to a survey […]


E-payment & Data Security, Tech

PayPal to invest in threat prevention developer

May 3, 2023

Via: Charged

PayPal is set to invest in threat prevention developer, Deep Instinct, which is the first organisation to apply deep learning to cybersecurity. PayPal Ventures joins existing investors which includes Black Rock, Chrysalis Investments, Millennium, Unbound, Untitled Investments, The Tudor Group […]


E-payment & Data Security, Tech

Retailers Need to Close Active Directory Security Gaps

April 3, 2023

Via: Retail TouchPoints

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can […]


E-payment & Data Security, Tech

Online shopping and auctions attract record number of fraud reports

March 3, 2023

Via: Charged

The number of fraud reports made to Action Fraud, Cifas and UK Finance climbed by 6.49% in the past 12 months, resulting in an increase in losses of £20 million. This is according to research by personal loan provider Fluro, […]


E-payment & Data Security, Tech

Just 16% of shoppers feel confident in managing data privacy and security

January 31, 2023

Via: Charged

Just 16% of UK consumers feel completely confident in managing their data privacy and security online according to a new report from smart home security company Ring. The research reveals that 24% of UK adults had their email hacked, password […]


E-payment & Data Security, Tech

Four Ways Hackers are Outsmarting Retail Cybersecurity

January 19, 2023

Via: Retail TouchPoints

Cybercriminals are constantly evolving their tools and tactics for breaching corporate networks. As retailers get better at protecting their networks from traditional cyberattacks, hackers are adapting to this challenge by finding new security weaknesses, updating old tricks and exploiting new […]


News & Trends

2023 Retail Success Guide

January 5, 2023

Via: Independent Retailer

Retailers have been running around tirelessly trying to keep up with consumer demands and the drastic shifts in the economy. With the year coming to a close and the economic outlook for 2023 looking uncertain, retailers are growing concerned. Supply […]


Editorial

5 Strategies for Balancing Security, Acquisition, and Support Costs Without Sacrificing CX

October 11, 2022

Via: Joseph Saunders

Since its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate.  As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]


E-payment & Data Security, Tech

Online Safety Bill is a ‘mess’ says human rights lawyer

October 7, 2022

Via: Charged

The Online Safety Bill in its current form is a “mess” and needs a “total rewrite”, according to a leading digital human rights lawyer. Dr Susie Alegre has warned that the proposed internet safety laws – which are due to […]


Retail Types, Stores

Retail Crime on the Rise: Expert Advice on How Retailers Can Protect Stores and Associates

September 8, 2022

Via: Retail TouchPoints

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the […]


E-commerce, Retail Types

How Retailers Can Prevent Buy Now Pay Later Fraud

August 29, 2022

Via: Independent Retailer

Apple recently announced its big move into Buy Now, Pay Later (BNPL). This new payment method will attract more purchases and allow customers to spread costs over several payments interest free, but buying now and paying later also attracts fraudsters […]


News & Trends

Strategies for Retailers to Weather the Storm this Hurricane Season

August 10, 2022

Via: Retail TouchPoints

Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. Forecasters are projecting an above-average storm season for the sixth consecutive year, with the first tropical storms forming and Hurricane Agatha already […]


E-payment & Data Security, Tech

3 Steps to Prevent Online Fraud

July 5, 2022

Via: Independent Retailer

One of the most significant economic impacts of the COVID-19 pandemic was the dramatic increase in ecommerce as consumers avoided brick-and-mortar stores. The industry was quick to pivot and enable businesses to operate without requiring a physical presence, which helped […]