May 2, 2023
Via: Retail TouchPointsAs National Small Business Month kicks off, some of the biggest names in U.S. commerce — including Walmart, Amazon and Meta — are touting how they support SMBs and introducing new tools and services to help them survive and thrive. […]
Customer Experience, Loyalty Programs
September 2, 2022
Via: Retail TouchPointsRetailers looking to attract and retain price-conscious shoppers during the current bout of inflation may want to consider stocking more small- and medium-sized brands. Competing on price presents several challenges to margins, but offering smaller and newer products can help […]
May 31, 2022
Via: ChargedClearpay (which is referred to Afterpay outside the EU) has announced it is making its in-store payment functionality available to small and medium sized businesses (SMBs) across the UK’s high streets. By offering instalment payments in store, Clearpay is supporting […]
November 14, 2017
Via: Olivia FosterAn InReality store-analytics and customer experience report shows that by 2016 the customers have been transformed by their online shopping experiences to such a degree that they demand similar brick-and-mortar store directions, as they would receive in a digital environment.This […]
E-payment & Data Security, Tech
January 20, 2017
Via: The Retail TouchPoints BlogThe e-Commerce industry is battling a huge wave of card-not-present fraud, and small businesses are particularly at risk. In Q2 2016, more than 450 million botnet fraud attempts were made against e-Commerce merchants worldwide, seeking out vulnerable places to steal […]
Customer Engagement, Editorial
September 20, 2016
Via: Olivia FosterTailoring content for SMBs has its own particularities, in terms of planning, strategy, size and delivery methods. Regardless whether the digital marketing team is on-premises or if the company hires the services of an independent marketer, an initial plan should […]
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September 27, 2023