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In-Store Media, Tech

Target bets on in-store fulfillment

August 9, 2019

Via: Retail Dive

Retailers are figuring out how to leverage physical stores in the new e-commerce economy and fulfillment has been part of that process. Target is one such retailer, but research suggests the model may not be right for everyone. Target handled […]


Retail Types, Stores

CVS handily beats estimates, hikes 2019 forecast

August 8, 2019

Via: Retail Dive

CVS had a strong start to this year following the healthcare giant’s mediocre financial performance last year amid pricing pressures. The tailwinds helping CVS in the first quarter kept blowing in the second, with operating income of $3.3 billion — […]


Others, Retail Trends, Tech

Nike buys data analytics startup Celect to boost DTC sales

August 7, 2019

Via: Retail Dive

Nike’s acquisition of Celect is the latest sign that the sports apparel giant seeks to boost DTC sales among a variety of distribution channels, including its mobile app and website. The tech-driven drop strategy of selling exclusive, limited-edition items has […]


Customer Engagement, Customer Experience

5 ways to improve B2B customer relationships

August 6, 2019

Via: Customer Experience News & Trends

Some companies squander opportunities to build better B2B customer relationships. Here’s where they go wrong, plus five steps to enrich yours. B2B relationships have more potential for loyalty and growth than B2C relationships, which are more transaction-focused. In B2Bs, sales […]


Customer Experience, E-commerce, Point of Purchase, Retail Trends, Retail Types, Stores

Amazon Prime members more likely to make in-store purchases

August 6, 2019

Via: Retail Dive

Though consumers are using digital tools to make purchasing decisions, they continue to shop offline. DMI’s research appears to illustrate that consumers will use artificial intelligence tools, mobile technology and Amazon’s search engine to find new products, but ultimately they […]


Retail Trends, Suppliers

Tariff whiplash is already taking a toll on retail

August 5, 2019

Via: Retail Dive

Welcome to the era of trade chaos for retail. Beginning in May, retailers lived with the official reality that a huge swatch of Chinese goods — known as “tranche four” and covering pretty much everything that hasn’t already gone through […]


Others, Tech

In-store robots could get smarter with 5G connectivity

August 2, 2019

Via: Retail Dive

The goal of equipping robots with 5G, according to Badger Technologies CEO Tim Rowland, is to make operations more efficient and consistent and to improve customer service. “By alleviating in-store connectivity and processing constraints with 5G, Badger’s multi-purpose robots can […]


Suppliers

Trump: US to impose 10% tariffs on $300B in Chinese goods

August 2, 2019

Via: Retail Dive

In a statement released by the American Apparel and Footwear Association following the announcement of planned tariffs, CEO Rick Helfenbein said, “Tariffs are taxes on American consumers. The President’s decision to proceed with adding these additional costs for hard-working American […]


Retail Types, Stores

Gen Z to shop in-store for the holidays

August 1, 2019

Via: Retail Dive

Shopkick’s research indicates that consumers will continue to do the majority of their holiday shopping in-store, a consumer habit retailers saw last year, too. But the survey findings also show that more shoppers are relying on their phones to find […]


Retail Types, Stores

Why are fashion supply chains so wasteful?

August 1, 2019

Via: Retail Dive

Camille Diane Tagle spent the first decade of her career designing for brands across the fashion spectrum, from the highest luxury to mass market. The amount of waste her operations alone generated was enough to make her question her career […]