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Customer Experience, Point of Purchase, Retail Trends

Why Millennials Shop On Social Media But Also Like To Shop In Stores

January 21, 2020

Via: Forbes

According to a new report, the consumer millennials (18 – 34-year-old) are notably impacted by internet influencers and people they follow sites such as Instagram and Facebook. Their daily use of Facebook is 77%, compared to 68% usage by the […]


Retail Types, Stores

Walmart Makes Two Chief Officer Appointments

January 20, 2020

Via: Retail Info Systems News

Walmart has appointed Scott McCall its new chief merchandising officer and Dacona Smith, COO of Sam’s Club, will take over as chief operating officer of Walmart U.S., according to an internal company memo cited in reports. McCall is replacing the […]


E-payment & Data Security, Tech

Amazon working with Visa on hand scanning payment technology

January 20, 2020

Via: Charged

Amazon is working with Visa to develop a “non-contact biometric identification system” enabling customers to pay by waving their hands through a scanner, confirming rumours which emerged earlier this month. Payments giant Visa is understood to be helping Amazon test […]


E-payment & Data Security, Tech

Millennial, Gen Z shoppers lead contactless payment adoption

January 17, 2020

Via: Retail Dive

Retailers, including J.C. Penney, Target and Amazon, have been investing in contactless payments, with varying levels of success. Going contactless within five years may sound like a stretch to some, but a report from London-based research firm RBR predicts that […]


E-commerce, Retail Types

Amazon, Alibaba and Ebay told to tackle counterfeits as China-US trade deal looms

January 17, 2020

Via: Charged

Amazon, Alibaba, Ebay and other ecommerce giants have been warned that the upcoming US – China trade deal will dramatically clamp down on counterfeit goods. Peter Navarro, the White House trade advisor told CNBC that a “big part” of the […]


Suppliers

Amazon lets third-party sellers use FedEx Ground for Prime shipments after ban

January 16, 2020

Via: Retail Dive

Meeting customer expectations, whether an order is shipped from Amazon or a third-party seller, is key to maintaining Amazon’s brand reputation. Amazon’s Buy Shipping feature for third-party sellers takes into account their “ship-from location, the promised delivery date, and information […]


Retail Types, Stores

Bose to shut 119 stores across Europe, US and Australia threatening hundreds of jobs

January 16, 2020

Via: Charged

Bose is set to shut all of its physical stores in Europe, the US, Japan and Australia threatening hundreds of jobs. The audio hardware retailer announced today that it will shut 119 of its physical retail stores in four territories […]


Retail Trends

Mobile shopping apps were downloaded 5.4bn times in 2019

January 16, 2020

Via: Charged

Mobile is set to dominate online shopping in 2020 thanks to a 20 per cent increase in shopping app downloads to 5.4 billion last year. App Annie’s The State of Mobile 2020 report has revealed the scale of influence mobile […]


Retail Types, Stores

Target shares plunge as holiday sales miss estimates on weakness in toys and electronics

January 15, 2020

Via: CNBC

Target had been expected to be a standout among retailers for holiday sales, but the big box retailer reported disappointing results Wednesday. Its shares tumbled 7% on the news. Walmart, which hasn’t reported holiday results, also traded lower, down 1.8%. […]


Others, Tech

Samsung launches a range of new cutting edge retail technologies at NRF

January 15, 2020

Via: Charged

Samsung has unveiled a range of cutting edge new retail technology solutions “to help brick-and-mortar retailers reinvent the in-store experience”. At this year’s National Retail Federation (NRF) show, the Korean electronics giant unveiled a “broad range of commercial display technologies […]