December 2, 2019

On Thursday morning, the Thanksgiving holiday, Costco added a banner to its website alerting shoppers that its website was “experiencing slow response times.” While Costco kept its doors closed Thanksgiving, it had planned to offer its Black Friday deals early […]

November 27, 2019

Hoards of people lining up at Walmart’s storefront is the classic Black Friday image. Instead of going out at 2 a.m. for a deal, shoppers can stay in bed and shop online. It’s easier for them and the bad actors […]

November 26, 2019

Retail data monetization is the process of using your company’s transaction and customer data to optimize the way you make and spend money. There are two different ways to monetize data: direct monetization and indirect monetization. Direct data monetization is […]

November 26, 2019

Best Buy is solidifying its position in a market where analysts see a more wary consumer, thanks in part to its strength as a brick-and-mortar retailer. That is blunting what was seen just a few years ago as a looming […]

November 25, 2019

Shopping on social media is set to surge this holiday season as consumers are given additional ways to buy things on their smartphones, experts say. Meanwhile, newer technologies that integrate phones with TV shopping will be less prevalent, but still […]

November 25, 2019

Retailers forecast robust holiday hiring in 2019 in order to keep up with consumer demand. This wave of hiring is already well underway. Several retailers announced hiring plans earlier this year: Target in September announced it planned to hire 130,000 […]

November 22, 2019

Nordstrom in the third quarter strayed from the narrative, underscored in recent days by weak performance from Kohl’s and Macy’s, that department stores are in trouble. The company demonstrated inventory discipline that helped it avoid markdowns, which dogged both Kohl’s […]

November 22, 2019

J.C. Penney’s AR-powered effort is well-timed just ahead of the peak holiday shopping week. Nearly one-fifth of wedding proposals occur in December, according to data cited by the retailer, so positioning the mobile ad campaign around Thanksgiving could serve as […]

November 21, 2019

Macy’s was buffeted on all sides in the third-quarter, with e-commerce growth ebbing and its stores in lesser malls under-performing significantly. Executives repeatedly expressed confidence in their “store segmentation strategy,” which entails three individual approaches to growth: one for about […]

November 21, 2019

A higher percentage of sales are starting to result in returns. Many people order items with no intention of keeping them. Sometimes it’s a matter of short-term usage, such as buying a new suit for an event, and returning it […]