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Retail Trends

Can retailers get store brand growth back on track during the pandemic?

November 19, 2020

Via: RetailWire

National brands in recent months have been outperforming private label brands for the first time in years, but new trial and online expansion are expected to be among the factors helping store brands regain momentum. Simple availability or lack of […]


E-commerce, Retail Types

Amazon sellers fined and forced to refund customers $23,000 after price gouging hand sanitiser

November 19, 2020

Via: Charged

Amazon has come under fire after three of its sellers were charged with price gouging hand sanitiser by New York’s attorney general. Three third-party sellers have been fined more than $52,000 in penalties and forced to refund customers nearly $23,000 […]


Customer Engagement, Customer Experience, Retail Types, Stores

Target crushes estimates as retailer uses new shopper habits to gain market share

November 18, 2020

Via: CNBC

Target on Wednesday reported fiscal third-quarter earnings that easily outpaced analysts’ estimates as the discount retailer won market share by turning shoppers’ pandemic habits into lasting gains. The company said it grabbed market share across all of its core categories, […]


Retail Trends

Global luxury sales are on track for a record decline in 2020, but business is booming in China

November 18, 2020

Via: CNBC

The stage is set for China to become the world’s biggest luxury market by 2025, according to a new report. In a year where global luxury spending has fallen dramatically, China’s domestic market is still poised to grow, as the […]


Retail Types, Stores

Lowe’s shares tumble as earnings fall short despite robust sales gains

November 18, 2020

Via: CNBC

Lowe’s shares fell Wednesday after the home improvement retailer reported third-quarter earnings and a profit outlook slightly short of estimates, weighed down by higher labor costs and investments in its e-commerce business. Its same-store sales surged more than 30%, including […]


Retail Types, Stores

Kohl’s sales fall 13% as shoppers shift spending away from apparel

November 17, 2020

Via: CNBC

Kohl’s on Tuesday reported a 13.3% decline in quarterly net sales, as the coronavirus pandemic limited the number of people visiting its stores to buy work clothes, shoes and makeup. Still, CEO Michelle Gass said the results exceeded Kohl’s internal […]


E-commerce, Retail Types

Alibaba’s AliExpress announces record breaking Singles Day

November 17, 2020

Via: Charged

AliExpress saw the value of its merchandise sold internationally rise 350 per cent on Singles Day last week. The shopping event founded by Alibaba and now known as the Global Shopping Festival saw the first four hours of transactions exceed […]


E-commerce, Retail Types

Amazon expands in-garage delivery service to more than 4,000 locations in the US

November 17, 2020

Via: Charged

Amazon has announced plans to expand its Key In-Garage delivery service to Prime members in more than 4,000 cities and towns in the US. Prime customers in Chicago, New York, Los Angeles, Dallas, Boston and Houston will be able to […]


Customer Engagement, Customer Experience

3 Ways To Harmonize the Customer Experience

November 16, 2020

Via: Retail Info Systems News

Staying competitive in the new reality is like a giant question mark for most retailers. Industry experts seem to agree that it’s not about just a simple act of selling something anymore — it’s about offering a gratifying and preferably […]


Retail Types, Stores

Costco makes everybody mask up

November 16, 2020

Via: RetailWire

Costco, among the first retailers to require face masks upon entry in early May, has taken its restrictions a step further by mandating that customers with medical mask exemptions wear face shields. The requirement applies to employees, as well. The […]