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Customer Engagement, Customer Experience

When 62% of Shoppers Expect Their Cost of Living to Increase, Retailers Must Focus on Value and Experiences

September 16, 2022

Via: Retail TouchPoints

Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are a concern and 62% expecting their living costs to increase even further in the next six months, according to EY‘s Future Consumer […]


E-commerce, Retail Types

4 Ways to Optimize Retail Media Ads

September 16, 2022

Via: Independent Retailer

With 12 to 24 million online retail sites available worldwide, the growth of ecommerce has not happened in a vacuum. Brands are responding to the demand from consumers and the potential revenue to be made. It is estimated the ecommerce […]


E-commerce, Retail Types

Amazon to give away shipping software to merchants for free

September 16, 2022

Via: Charged

Amazon has announced that it will give ecommerce merchants free software for managing shoppers’ orders on and off its platform, as the retailer extends its reach. The company will be ending monthly fees for Veeqo, a shipping software firm it […]


Customer Experience, Loyalty Programs

Ikea to add increased benefits for loyalty program members

September 15, 2022

Via: Charged

Ikea has increased the number of perks for members of its loyalty program, including a 5% saving on eligible in-store purchases and offering “special” pricing on select delivery options online, it said in a release. The discount applies to the […]


Customer Engagement, Customer Experience

Five Ways Ecommerce Retailers Can Sleep Well and Sell More This Black Friday

September 15, 2022

Via: Retail TouchPoints

Huge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. In fact, global ecommerce sales are expected to top $5.5 trillion in 2022 […]


Customer Engagement, Customer Experience

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

September 15, 2022

Via: Retail TouchPoints

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors […]


Suppliers

Will climate change make supply chain disasters the new normal?

September 15, 2022

Via: RetailWire

Forty-four percent of chief supply chain officers say they have a general sense of potential climate change risks based on previous events, but they have not methodically identified or quantified those risks, according to a Gartner survey. Of the rest, […]


Suppliers

Amazon to raise delivery drivers’ pay and add more work benefits

September 14, 2022

Via: Charged

Amazon is raising its delivery drivers’ pay and adding more work benefits to some delivery drivers after workers protested earlier this year while fuel prices soared. Amazon has said it will invest $450 million into rate increases, an education program […]


News & Trends

How ecommerce and delivery firms are preparing for the Queen’s funeral

September 14, 2022

Via: Charged

Several major UK ecommerce businesses and delivery firms have announced that they will be ceasing deliveries on Monday 19 September as a mark of respect for Queen Elizabeth II’s funeral, which has now been declared a bank holiday. The government […]


Others, Tech

How Retail is Leveraging Unified Digital Experiences

September 14, 2022

Via: Retail TouchPoints

One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation […]


Suppliers

Post Office partners with DHL Express to provide click and collect services

September 14, 2022

Via: Charged

Post Office has partnered with DHL Express to provide click and collect services. The click and collect service will be trialled at Post Offices in Northern Ireland before rolling out to more than 1,000 branches across the UK from the […]


E-commerce, Retail Types

How to Use Facebook to Sell Online

September 13, 2022

Via: Lightspeed POS

Facebook has over 2.9 billion monthly active users, making it one of the most popular social media platforms in the world. With such a large potential customer base, it’s no wonder that businesses are using Facebook to sell their products […]


E-commerce, Retail Types

How to Sell on Instagram with Shopping Tags

September 13, 2022

Via: Lightspeed

As a business owner, you know the importance of using social media to promote your products or services. Instagram is the perfect place for that—being a visual platform, it makes it easy to showcase your products and services. To step […]


E-commerce, Retail Types

How to Use TikTok for Your Ecommerce Business

September 13, 2022

Via: Lightspeed

TikTok is a social media app that allows users to create and share short videos with others on the app. Since the platform has been growing in popularity, you may be wondering if it is a good platform for you […]


News & Trends

Holiday sales growth expected to slow this season: report

September 13, 2022

Via: Retail Dive

Deloitte’s holiday forecast shows consumers are likely to feel the impact of inflation late into this year. “As inflation weighs on consumer demand, we can expect consumers to continue to shift how they spend their holiday budget this upcoming season,” […]


Suppliers

Supply chain resilience reaches peak of inflated expectations

September 13, 2022

Via: SCMR Editorial

Supply chain resilience has reached the peak of inflated expectations and will arrive at the plateau of productivity in five to ten years, according to the Gartner Hype Cycle for Supply Chain Strategy, 2022. The peak of inflated expectations highlights […]


News & Trends

What happened to off-price retail this year?

September 12, 2022

Via: Retail Dive

Off-pricers have enjoyed a certain durability uncommon to retailers that sell mostly apparel. They tend to shrug off macroeconomic challenges and often thrive as other retailers falter. These players did relatively well during the Great Recession and even rode out […]


E-commerce, Retail Types

JCPenney Aims to Boost Beauty Inclusivity with New AR, AI Tools

September 12, 2022

Via: Retail TouchPoints

JCPenney is doubling down on its inclusivity efforts in the beauty space through a new partnership with Revieve, offering a collection of AR- and AI-powered beauty and skincare experiences. The new digital experiences have launched a little over a year […]


News & Trends

Get Retail Ready for Black Friday & Cyber Monday

September 9, 2022

Via: Independent Retailer

From supply chain struggles and delayed shipments to empty shelves and increasing inflation, retailers are yet again facing a myriad of struggles this holiday season. With the Black Friday/Cyber Monday weekend just months away, Wholesale Central spoke with experts from […]


Suppliers

Autonomous vehicles to start delivering Uber Eats orders in Texas and California

September 9, 2022

Via: Charged

Uber Eats vehicles will soon start to be delivered by Nuro’s autonomous trucks in both Texas and California. The ride-hailing giant announced on Thursday that it is launching a 10-year partnership with the robotics firm. Deliveries will start in Houston, […]