September 11, 2023

The internet has radically changed how we find, compare and buy products. The most obvious impact? The rise of online shopping. But now, it has its sights on changing the world of in-store shopping. In-person shopping is enjoying a surge […]

September 11, 2023

Sellers on any online marketplace know that the key to success is a well-constructed product detail page (PDP). But putting together a good PDP can be time-consuming, which is why many marketplaces are now rolling out AI-powered tools to help […]

September 8, 2023

Walmart added fuel to the expansion of its digital marketplace with an in-person event for third-party sellers. The Walmart Marketplace summit, which started on August 30, invited merchants of all sizes to participate to help Walmart further develop its digital […]

September 7, 2023

The proliferation of e-commerce and the imperative for an omnichannel fulfillment experience has culminated in the advancement of an additional facet within the realm of transportation – namely, the final or last mile. Historically, the transportation framework consisted of a […]

September 7, 2023

Instacart has made a number of updates to its tools for grocers, further expanding its reach beyond its own app. The updates include new features for retailers that use the Instacart Storefront solution to power their ecommerce; updated functionality for […]

September 7, 2023

The National Retail Federation has acquired the Reverse Logistics Association, the association announced today. NRF made the announcement during RLA’s Leadership Summit, taking place in Atlanta this week. “NRF has a long history of convening supply chain professionals to collaborate […]

September 6, 2023

The Lego Group will triple its sustainability investments over the next three years, spending $1.4 billion to design carbon-neutral buildings and facilities and boost production of renewable energy at its sites. These plans are part of the brand’s near-term climate […]

September 5, 2023

Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out […]

September 5, 2023

Post-purchase experience. An often forgotten part of the shopping journey and ripe for building loyalty and customer lifetime value. Why do retailers frequently leave this critical phase out? It’s easy to skip over. The customer has already paid for their […]

September 1, 2023

Long-established methods for designing supply chains are becoming obsolete. As a result, companies need fresh approaches to keep pace with ever-changing markets and harness new technology’s benefits. Such methods are available, but companies must adopt them and align their supply […]

September 1, 2023

In strong economic times, smaller, newer brands — otherwise known as emerging or up-and-coming brands — have one thing in common: access to capital. This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly […]

August 31, 2023

Vogue Business recently reported that many Americans this summer have visited Europe and done most of their luxury retail shopping abroad for European luxury goods and designer brand-name products. Since Europe has generally lower prices and a plethora of summer […]

August 31, 2023

For many people Discord remains an anomaly — something they may have heard of during the pandemic but found too technically intimidating or aesthetically unappealing to bother with. In fact, part of Discord’s mystique is its indefinability: is it a […]

August 31, 2023

Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. Chatbots, Interactive Voice Response (IVR) and intent analysis can […]

August 31, 2023

Whether it’s optimizing pricing, developing hyper-personalized experiences, or predicting consumer behavior, artificial intelligence holds the keys to more engaging, creative, and lucrative marketing strategies. AI is reshaping business as today’s future-ready retailers and consumer goods manufacturers leverage the tech to […]

August 30, 2023

Despite challenges ranging from regulations to noise, cost, safety, and public acceptance, Walmart continues to push ahead with tests of drone delivery. A new partnership with Wing, a drone-delivery provider owned by Alphabet, Google’s parent company, enables air delivery to […]

August 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering […]

August 30, 2023

Amid rising operational and delivery costs, Amazon is experimenting with threshold minimums for shipping. “We continually evaluate our offerings and make adjustments based on those assessments,” an Amazon spokesperson said in an email to Retail Dive. In its Q2 earnings […]

August 29, 2023

Many retailers traditionally utilize a portion of their funds and resources to test new in-store experiences each year, especially pop-up shops. However, 2023 is beginning to change all of that, with more big-name retailers opting to experiment with virtual stores […]

August 29, 2023

Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when that expectation isn’t met, it’s a big problem. For example, according to Forbes, 71% of B2C customers expect […]