January 17, 2019

Retail technology is a long game and advancing innovations can be on the rise for a very long time. Look no further than Retail Dive’s list — published two years ago this month — of the top five technologies we […]

January 16, 2019

It appears Lampert has saved Sears. But not everyone is cheering. Creditors, some of which have been skeptical from the get-go, are reportedly organizing to throw a wrench in the plan, and workers rights activists are wary about whether Lampert […]

January 16, 2019

As always, the clash between the two major healthcare players leaves patients bearing the brunt of the fire. Tuesday morning’s news will affect consumers whose employers get drug benefits from CVS and Medicaid enrollees with CVS coverage. “Despite market focus […]

January 16, 2019

Such an overwhelming number of consumers saying they want no part in talking to robots while shopping is a powerful statement, and could have a significant impact on retailer strategies for everything from voice-activated virtual assistants to in-store physical robots, […]

January 15, 2019

That shoppers may be starting to prefer self-service retail technologies is not surprising, as more retailers have begun to embrace smart, mobile and automated checkout systems. Consumers are getting more experience with such options, and they like what they see. […]

January 15, 2019

NEW YORK — While some retailers like Target are coming off of a holiday high thanks to a favorable economic climate in 2018, others like Macy’s and Kohl’s have recently reported figures that are disappointing at best. Moving into the […]

January 14, 2019

NEW YORK — For decades, store associates were the only tool retailers offered to personalize the shopping experience. Now, artificial intelligence and data analytics could replace a core retail service. The shopping experience weaves across outlets including online, in-store or […]

January 14, 2019

Retailers have been cautious thus far about deploying Internet of Things technologies and systems. Retail IoT applications represent a potentially huge market, but one with perhaps a long curve, as companies are taking their time figuring out what IoT can […]

January 11, 2019

Over the last two years, Target has aggressively invested in its store operations to fuel digital growth, and that’s paying off — especially at the holidays. This week, the mass merchant reported what are likely to be some of the […]

January 11, 2019

If the government shutdown doesn’t end on Friday, it will be the longest in U.S. history. The more it drags on, the more damage it will do, according to experts. At the moment, furloughed workers and their families, along with […]