August 9, 2019

Retailers are figuring out how to leverage physical stores in the new e-commerce economy and fulfillment has been part of that process. Target is one such retailer, but research suggests the model may not be right for everyone. Target handled […]

August 8, 2019

CVS had a strong start to this year following the healthcare giant’s mediocre financial performance last year amid pricing pressures. The tailwinds helping CVS in the first quarter kept blowing in the second, with operating income of $3.3 billion — […]

August 7, 2019

Nike’s acquisition of Celect is the latest sign that the sports apparel giant seeks to boost DTC sales among a variety of distribution channels, including its mobile app and website. The tech-driven drop strategy of selling exclusive, limited-edition items has […]

August 6, 2019

Some companies squander opportunities to build better B2B customer relationships. Here’s where they go wrong, plus five steps to enrich yours. B2B relationships have more potential for loyalty and growth than B2C relationships, which are more transaction-focused. In B2Bs, sales […]

August 6, 2019

Though consumers are using digital tools to make purchasing decisions, they continue to shop offline. DMI’s research appears to illustrate that consumers will use artificial intelligence tools, mobile technology and Amazon’s search engine to find new products, but ultimately they […]

August 5, 2019

Welcome to the era of trade chaos for retail. Beginning in May, retailers lived with the official reality that a huge swatch of Chinese goods — known as “tranche four” and covering pretty much everything that hasn’t already gone through […]

August 2, 2019

The goal of equipping robots with 5G, according to Badger Technologies CEO Tim Rowland, is to make operations more efficient and consistent and to improve customer service. “By alleviating in-store connectivity and processing constraints with 5G, Badger’s multi-purpose robots can […]

August 2, 2019

In a statement released by the American Apparel and Footwear Association following the announcement of planned tariffs, CEO Rick Helfenbein said, “Tariffs are taxes on American consumers. The President’s decision to proceed with adding these additional costs for hard-working American […]

August 1, 2019

Shopkick’s research indicates that consumers will continue to do the majority of their holiday shopping in-store, a consumer habit retailers saw last year, too. But the survey findings also show that more shoppers are relying on their phones to find […]

August 1, 2019

Camille Diane Tagle spent the first decade of her career designing for brands across the fashion spectrum, from the highest luxury to mass market. The amount of waste her operations alone generated was enough to make her question her career […]