January 21, 2020

According to a new report, the consumer millennials (18 – 34-year-old) are notably impacted by internet influencers and people they follow sites such as Instagram and Facebook. Their daily use of Facebook is 77%, compared to 68% usage by the […]

January 20, 2020

Walmart has appointed Scott McCall its new chief merchandising officer and Dacona Smith, COO of Sam’s Club, will take over as chief operating officer of Walmart U.S., according to an internal company memo cited in reports. McCall is replacing the […]

January 20, 2020

Amazon is working with Visa to develop a “non-contact biometric identification system” enabling customers to pay by waving their hands through a scanner, confirming rumours which emerged earlier this month. Payments giant Visa is understood to be helping Amazon test […]

January 17, 2020

Retailers, including J.C. Penney, Target and Amazon, have been investing in contactless payments, with varying levels of success. Going contactless within five years may sound like a stretch to some, but a report from London-based research firm RBR predicts that […]

January 17, 2020

Amazon, Alibaba, Ebay and other ecommerce giants have been warned that the upcoming US – China trade deal will dramatically clamp down on counterfeit goods. Peter Navarro, the White House trade advisor told CNBC that a “big part” of the […]

January 16, 2020

Meeting customer expectations, whether an order is shipped from Amazon or a third-party seller, is key to maintaining Amazon’s brand reputation. Amazon’s Buy Shipping feature for third-party sellers takes into account their “ship-from location, the promised delivery date, and information […]

January 16, 2020

Bose is set to shut all of its physical stores in Europe, the US, Japan and Australia threatening hundreds of jobs. The audio hardware retailer announced today that it will shut 119 of its physical retail stores in four territories […]

January 16, 2020

Mobile is set to dominate online shopping in 2020 thanks to a 20 per cent increase in shopping app downloads to 5.4 billion last year. App Annie’s The State of Mobile 2020 report has revealed the scale of influence mobile […]

January 15, 2020

Target had been expected to be a standout among retailers for holiday sales, but the big box retailer reported disappointing results Wednesday. Its shares tumbled 7% on the news. Walmart, which hasn’t reported holiday results, also traded lower, down 1.8%. […]

January 15, 2020

Samsung has unveiled a range of cutting edge new retail technology solutions “to help brick-and-mortar retailers reinvent the in-store experience”. At this year’s National Retail Federation (NRF) show, the Korean electronics giant unveiled a “broad range of commercial display technologies […]