March 13, 2019

This monumental shake-up, which is anticipated to be complete by the end of fiscal 2020, will save the company some $55 million each year, Rite Aid said on Tuesday. About $42 million will be realized within fiscal year 2020, as […]

March 13, 2019

Retailers continue to lead the way in AI investments, as personalization becomes a more important driver of e-commerce sales and consumers demand better customer experiences, including those delivered by automated agents like chatbots and business messengers. Several recent case studies […]

March 12, 2019

How to bring shoppers back online and in-store Creating an online business has never been easier, but it’s also never been as competitive. Merchants have to defend against 13% more competition each year and Amazon continues to take a larger […]

March 12, 2019

Department stores will continue to face major challenges in 2019, at a time when the economy seems to be slipping somewhat and threatening to undermine relatively healthy consumer confidence. Moody’s noted that inventory declines will help these players. But Instinet […]

March 12, 2019

Counting the number of households with Prime memberships offers a new way of thinking about Amazon’s vast ecosystem influence. The increasing hold that Amazon’s Prime program has could be significant as the e-commerce giant gets more deeply involved in the […]

March 11, 2019

Sephora already has a large footprint in the U.S. — the specialty retailer has more than 460 stores in the Americas, as well as 660 locations inside J.C. Penney’s. This most recent expansion, however, proves not only the enduring strength […]

March 11, 2019

The Home Depot joins several companies developing technology in-house to handle employment-related functions faster and more efficiently. Technology for these big-box retailers can streamline functions that were once time-consuming and burdensome for HR professionals and managers. This tech also frees […]

March 11, 2019

Following is disastrous December that saw retail sales drop 1.6%, the biggest decrease in a decade, industry sales increased a modest .2% in January, reports the Commerce Department. The estimated $504.4 billion retail collected in January represents a .2% increase […]

March 8, 2019

Retail buzzwords come and go over the years, but having a customer-centric mindset has deservingly held strong. Why? because retailers that put their customers first win in the short and long-term. You don’t need to be a mind-reader to understand […]

March 8, 2019

The earnings revealed the best traffic and sales since 2005 for the retailer, with digital initiatives at the heart of the growth. Large retailers like Target are having to answer to the demand of digital, home and store to stay […]