Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks, but they’re not going anywhere anytime soon; and fully autonomous stores, like Amazon’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.

But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts. What better way to get the low-down on this new tech than to try it out ourselves?

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