Customer Experience, Loyalty Programs
January 17, 2023
Via: Retail TouchPointsRelationships can move fast. You meet for the first time, and there’s a spark. You feel like you’ve known each other for years, even though you’ve only spent a few hours together. You quickly get a sense of likes and […]
Customer Experience, Loyalty Programs
June 30, 2022
Via: RIS NewsBuilding meaningful, long-term relationships with shoppers is more vital than ever in today’s ultra-competitive, need-it-now environment. To establish significant customer loyalty and ensure shoppers have no reason to try the competition smart retailers are implementing strategies, tactics, and technologies designed […]
July 21, 2021
Via: Retail DiveAfter a financially devastating year for SMBs, a trove of small businesses have gone viral on TikTok for videos showcasing their products, the process of making them or simply packaging orders. Through the Small Biz Block Party, it appears the […]
Customer Engagement, Customer Experience
August 6, 2019
Via: Customer Experience News & TrendsSome companies squander opportunities to build better B2B customer relationships. Here’s where they go wrong, plus five steps to enrich yours. B2B relationships have more potential for loyalty and growth than B2C relationships, which are more transaction-focused. In B2Bs, sales […]