Tag: checkout

November 22, 2022

Ecommerce retailers are working in an increasingly challenging environment. Alongside rising inflation and soaring costs, online competition is now fiercer than ever – and consumers are already cutting back as their disposable income continues to shrink. Retail businesses lose £billions […]

June 27, 2022

New research from payment provider Mollie has found that a lack of payment options means that nine in 10 consumers abandon payments. Mollie‘s survey of 1,000 UK consumers asked participants about their shopping habits and experiences – it was revealed […]

April 27, 2022

Friction is one of retail’s biggest pain points, whether its for an ecommerce site or a bricks-and-mortar establishment, the less friction points for the customer, the higher percentage of conversion for the retailer. Checkout friction is one of the largest […]

January 6, 2021

Outside line monitoring, reservations, time limits and mobile checkout are some ways retailers have been managing customer queues during the pandemic. Lines outside grocers and big boxes seen at the beginning of the pandemic are expected to return in many […]

February 28, 2020

7-Eleven’s Dallas Evolution store, which opened last spring, “exceeded the retailer’s expectations,” according to the company release, raising the bar for a nationwide expansion as high-tech competitor Amazon Go continues to grow and evolve. The concept serves as a testing […]

February 19, 2020

Consumers are increasingly favoring self-checkout because of the perception that it can be faster than using a cashier. Frustrations, however, with the technology persist. A recent Wall Street Journal article — “Stores and Shoppers Agree: Self-Checkout Is Hard” — details […]

January 10, 2020

In-store automation has become a major competitive advantage for retailers promising to attract online shoppers back to the high street. Nearly 60 per cent of customers say they would shift their purchases to a retail store utilising in-store automation over […]

December 23, 2019

Magecart injects JavaScript into popular websites to skim for payment data through point-of-sale portals. The malware can check for card details and, once a validation is secured, the information is sent back to its operators. “While digital skimmers have been […]

November 19, 2019

Online shopping may be growing in popularity among today’s time-strapped shoppers, but the lure of the brick-and-mortar store still brings out customers’ longing for a good, old-fashioned brick-and-mortar shopping experience. Since many small business owners are hyper-focused on bringing foot […]

June 24, 2019

The new integration furthers e-commerce efforts to meet customers where they are by providing a variety of payment options. Jose Ugia, a Google Developers engineer, pointed out in the company’s blog post that customers who choose to use their PayPal […]

March 19, 2019

As Instagram’s parent company Facebook plots a controversial pivot to focus on private and encrypted messaging across its suite of products, the Checkout on Instagram news signals that the popular photo and video sharing app will continue to pursue its […]

July 18, 2018

The funding announcement comes almost one year after Standard Cognition announced its cashierless checkout solution, which leverages computer vision technology and artificial intelligence in a manner similar to Amazon Go. The retail sector is still experimenting with cashierless and touchless […]

May 10, 2018

Despite the fast-paced growth in online retail sales, checkout conversions and cart abandonment are still a huge problem for many retailers—particularly on mobile, where conversion rates are around half of those on desktop. While consumers spend more than half their […]

March 19, 2018

LAS VEGAS — Amazon Go is easily the most talked about retail initiative since the supercenter, and therefore fitting that it was also one of the most talked about presentations at Shoptalk Sunday. Amazon Go, the tech-laden convenience concept, debuted […]

March 20, 2017

When you visit many retailers these days, it’s hard to ignore the fact that there are more self-checkout stations and fewer traditional cashiers. There’s a good reason for this transformation. While you may assume that young and middle-aged consumers are […]

February 16, 2016

Research shows that 68.95% of online shoppers don’t complete their checkout. The main reason? Shipping fees were too high. That’s a big incentive for online merchants to offer free shipping to potential customers. However, doing it in a way that makes […]