August 3, 2016
Via: Retailing Todayoining the ranks of progressive burger chains that are jumping on the experience bandwagon, Wendy’s has engaged Service Management Group to measure the customer experience in all of its North America and international restaurants. Recently, SMG launched Wendy’s CX program […]
E-payment & Data Security, Tech
June 10, 2016
Via: ConsumeristWendy’s, a fast food chain that serves burgers, fries, and salad experiences, has had some recent issues with malware. Specifically, they announced last month that about 300 franchisees had been hit with malware that breached customers’ card data. The investigation […]