Top

FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

Omnichannel fulfillment obstacles don’t have to hold you back

Parisian charm: 4 examples of the best in-store tech in Paris

How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023

Card payments soared to 90% of retail transactions in 2021

Tag: rational

Customer Engagement, Customer Experience

Using Hidden Human Emotions To Increase Retail Sales

August 31, 2016

Via: The Retail TouchPoints Blog

Fans of the original Star Trek series are familiar with the neat division between logic and emotions represented by the often-feuding characters of Mr. Spock and Dr. McCoy. The coldly rational Vulcan and the irascible, sentimental “country doctor” bicker more […]