Tag: free shipping

December 28, 2023

Given the costliness of implementing same-day delivery and shipping, and consumers’ lukewarm feelings on it, the investment may not be worth it for some retailers, according to Forrester. A more cost-effective way to provide products quickly is buy online, pick […]

April 18, 2023

A university study concludes that paid, membership-based free shipping (MFS) programs can compensate for delivery costs, reduce customer churn and be a significant revenue source. Researchers from North Carolina State University and Texas A&M University calculated that MFS programs deliver […]

August 26, 2021

The ecommerce world has changed dramatically since the height of the pandemic, and now that many consumers are used to shopping online, these changes could be here to stay. Probably one of the bigger changes is the importance of online […]

July 17, 2019

Amazon is putting pressure on retailers, and failure to provide competitive shipping options is costing online them business, according to a new survey of merchants and consumers conducted by e-commerce platform BigCommerce. Half of the nearly 3,000 consumers surveyed said […]

July 11, 2019

Repeat customers are good for business. Repeat returners? Not so much. While returns are a natural part of the retail business, some customers take it to another level. Whether their motives are fraudulent or simply fickle, serial returners impact your […]

September 14, 2018

The power of free giveaways is especially strong among younger demographics, as 75% of Gen Z survey respondents and 60% of millennial respondents said free giveaways were likely to turn them into repeat customers. Yet, consumers don’t want to trade […]

January 26, 2018

Epsilon also found that the top 1% of Amazon Prime members spend more than $3,200 annually in an average of 19 transactions, for an average transaction value of about $171, while the top 1% of Amazon shoppers who are not […]

October 31, 2017

Best Buy has launched free shipping, with no minimum purchase for the holidays. From now until Christmas Day, orders on BestBuy.com will ship at no cost. However, the retailer says store pickup is the fastest way to get a purchase, […]

November 14, 2016

Once again, online sales grew while overall sales fell for Macy’s Inc. Macy’s, No. 6 in the Internet Retailer 2016 Top 500 Guide, does not break out online sales, but chief financial officer Karen Hoguet told analysts on the retailer’s […]

October 19, 2016

U.S. consumers are expected to do the majority of their holiday shopping online this season, but there are still quite a few barriers that will have them abandoning shopping carts. For the most part, these shoppers expect the online experience […]

October 11, 2016

Returns of online orders are a real hassle for consumers. That was one of the principal findings of a recently released Internet Retailer report entitled, “Click, Ship & Return,”in which researchers tracked shipping speed, order processing and returns capabilities for […]

October 3, 2016

Online sales are growing at home furnishings retailer Pier 1 Imports Inc., and with that in mind, the retailer will make more products available online. E-commerce accounted for about 20% of sales during the fiscal second quarter and the first […]

April 15, 2016

When an eBay seller posts an item up for sale, they have the option of calculating shipping costs so that potential buyers will have a fairly accurate idea of how much their total bill will be before purchasing. But that […]

December 23, 2015

Spending, up 21.5% compared with last year, was 9.6% higher than forecast, according to Adobe’s Digital Index. Online shoppers jumped on this holiday’s Free Shipping Day promotion on Dec. 18, spending 21.5% more year over year for a total of […]