January 23, 2024
Via: Retail DiveRetailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]
Customer Experience, Loyalty Programs
August 25, 2021
Via: RIS NewsThe Save Mart Companies is moving to unlock new revenue opportunities and increased digital experiences for its customers across all 202 stores, under the banners of Save Mart, Lucky California, and FoodMaxx. It will leverage the Swiftly platform across its […]
June 25, 2021
Via: Retail TouchPointsRetailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced retailers to shift their focus away from maximizing foot traffic within brick-and-mortars to developing and implementing immersive digital experiences both in-store and […]
October 30, 2018
Via: Retail DiveAt least four retailers, including big names Macy’s and Lowe’s, suffered website outages at different points during the Black Friday weekend last year. Such outages unfortunately have become something of an expectation for major shopping events and sales. For example, […]
July 10, 2024
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