Tag: digital experience

Others, Tech

Retailers, hyped about generative AI, deploy customer-facing tools

January 23, 2024

Via: Retail Dive

Retailers are turning to generative AI to power search engines and chatbots in a push to make digital experience more helpful and convenient. As generative AI lays the foundations for the next generation of web experiences, retailers are developing use […]

Customer Experience, Loyalty Programs

The Save Mart Companies Moves to Unlock New Revenue and Increase Customer Loyalty

August 25, 2021

Via: RIS News

The Save Mart Companies is moving to unlock new revenue opportunities and increased digital experiences for its customers across all 202 stores, under the banners of Save Mart, Lucky California, and FoodMaxx. It will leverage the Swiftly platform across its […]

Others, Tech

Retailers are Transforming the Digital Experience for Customers

June 25, 2021

Via: Retail TouchPoints

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced retailers to shift their focus away from maximizing foot traffic within brick-and-mortars to developing and implementing immersive digital experiences both in-store and […]

News & Trends

5 issues most likely to cause holiday e-commerce outages

October 30, 2018

Via: Retail Dive

At least four retailers, including big names Macy’s and Lowe’s, suffered website outages at different points during the Black Friday weekend last year. Such outages unfortunately have become something of an expectation for major shopping events and sales. For example, […]