December 21, 2023
Via: Retail TouchPointsThe holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit year after year. Sure, these tracks may get us in a festive mood, but for retail workers listening to them on what […]
Customer Engagement, Customer Experience
September 13, 2017
Via: Customer Experience News & TrendsOnce customers begin to use a product or service, they’re going to be anxious to see positive results. They may also have challenges and problems, and if they have nowhere to turn to get answers, because their salesperson is busy […]
Customer Engagement, Customer Experience
August 4, 2017
Via: Essential Retail NewsRight retailers, put your consumer shopping hat on for one moment and picture this… you’re looking for a restaurant while holidaying in the South of France and you see some concerning comments on Yelp about a local eatery which has […]
July 10, 2024
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