Tag: customer feedback

News & Trends

The Christmas Song Retail Workers Hate Most is…

December 21, 2023

Via: Retail TouchPoints

The holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit year after year. Sure, these tracks may get us in a festive mood, but for retail workers listening to them on what […]

Customer Engagement, Customer Experience

Is your sales team guilty of these customer relationship killers?

September 13, 2017

Via: Customer Experience News & Trends

Once customers begin to use a product or service, they’re going to be anxious to see positive results. They may also have challenges and problems, and if they have nowhere to turn to get answers, because their salesperson is busy […]

Customer Engagement, Customer Experience

Why retailers should embrace online reviews

August 4, 2017

Via: Essential Retail News

Right retailers, put your consumer shopping hat on for one moment and picture this… you’re looking for a restaurant while holidaying in the South of France and you see some concerning comments on Yelp about a local eatery which has […]