Customer Engagement, Customer Experience
July 3, 2023
Via: Retail TouchPointsAs consumers, we’ve learned how to adjust to and enjoy new shopping formats. Many of us have become experts at navigating an ecommerce site in seconds, and some of us may even pay for groceries via mobile apps on our […]
November 7, 2022
Via: ChargedMany people and organisations still view cloud adoption mainly through the lens of IT cost savings, and supply chain-related businesses are no exception. I have much empathy for such a perspective, though, as a technology fellow in a cloud software […]
August 4, 2020
Via: ChargedGoogle Cloud is preparing for “peak on top of peak” sales from US retailers as the industry prepares for huge spikes in online traffic this Black Friday season. Google Cloud’s head of retail and consumer Carrie Tharp said that retailers’ […]
January 29, 2020
Via: Retail TouchPointsDue to the rise of e-Commerce and one- and two-day shipping, consumers expect their shipments quicker than ever. As a result, retailers and their supply chains are more incentivized to prepare for unforeseen turbulence that may present itself in the […]
January 25, 2019
Via: Natalie DunnThe impact of digital technology is still changing consumer expectations and with a disruptive Amazon.com, retailers are required to come up with a new strategy this year. According to Forbes’ Senior Contributor Andria Cheng, “you can expect to see more […]
E-payment & Data Security, News & Trends, Tech
September 21, 2017
Via: Retail DiveEvery year RSR surveys retailers to find out about their current and emerging e-commerce plans. This year we had 123 qualified retail respondents, and what they told us pretty much wrote the title of the ensuing report. We call it […]
Customer Experience, Others, Point of Purchase, Tech
July 26, 2017
Via: Retail MindedYou may already be acclimated to — or at least familiar with — using the cloud for business or personal use, particularly its ability to seamlessly store files and access project collateral from any location. As cloud-based technology becomes more […]
May 1, 2017
Via: Retail MindedThe boundaries between online and brick-and-mortar retail stores are dissolving rapidly, with each borrowing from the other to create a more compelling retail experience for the consumer. Many of these advances can be attributed to the awesome power of cloud […]
March 3, 2016
Via: Innovative Retail Technologies NewsA new benchmarking report from Retail Systems Research (RSR) has found that big changes are ahead for merchandising in 2016, with retailers crying out for a better understanding of consumer demand and how to meet it effectively. “The world of […]